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  3. Medical support assistant (Rehabilitation services)
FD

Medical support assistant (Rehabilitation services)

Fort Defiance Indian Hospital Board, Inc.·Fort Defiance Agency, Arizona

$19 - $23/hr·Full Time·On Site·2-5 yrs
·Posted 1 month ago
Practice for this role

About the role

Manage patient data entry, medical records, and appointment scheduling within the rehabilitation services department. Coordinate departmental communications, maintain clerical supplies, and ensure compliance with HIPAA and CMS standards.

Closing Date: Open Until Filled (OUF)

Salary Range

$19.06 - $22.88/ per hour

**applicant must have a valid, unrestricted insurable driver’s license**

  • *
  • Resume and references are required**

Essential duties, functions and responsibilities

  • Inputs patient information into the electronic data system to generate a visit record for the patient.
  • Processes requests for Medical Record utilizing electronic data system.
  • Records and maintains an accurate record of pertinent patient information.
  • Inputs visit specific data into electronic data system for each patient.
  • Verifies completeness of visit records, ensuring adherence to required, established standards prior to visit record being forwarded to Medical Records.
  • Schedules appointments for patients needing following up in the clinic or specialty areas.
  • Processes department requests as ordered for the patient by the Therapist.
  • Functions as telecommunication expert and coordinator to ensure effective departmental communication.
  • Organizes, monitors, and displays daily call schedule for all specialty clinics.
  • Compiles, processes and forwards consultation requests and transfers submitted for the patients.
  • Performs or actively facilitates faxing of appropriate documents and records to other facilities or medical providers.
  • Communicates and coordinates with Contract Health to ensure quick and accurate adherence to transfer protocols and processes.
  • Processes departmental mail and routes correspondence(s) to the appropriate individual.
  • Actively participates in departmental Quality Assurance/Process Improvement Program.
  • Records and maintains daily census, disease specific and acuity records.
  • Inputs and maintains requests for maintenance and Bio-Med repairs through an electronic ordering system.
  • Assists with orientation of new staff.
  • Functions as Records Management Resource for department as needed.
  • Organizes, inventories, orders, and maintains clerical supplies forms, and other documents need for the unit.
  • Orders and receives administrative supplies and supplementary patient care delivery supplies
  • Ensures compliance with HIPAA standards and supports compliance with established CMS Standards.
  • Adheres to established Hand Hygiene Standards.
  • Adheres to Universal Precautions and Infection Control protocols.
  • Ensures safe, accurate processing all documents.
  • Reports safety issues or concerns to Safety Officer, Security, or Nurse Executive.
  • Assists, promotes, and supports compliance with established CMS Standards
  • Performs other duties as assigned.

Mandatory minimum qualifications: Experience:

Two (2) years of direct work experience.

Education

One (1) year (cumulative 30 credit hours) post-secondary education in related field.

**Please email degree, transcripts, license and certifications to vanessa.apachee@fdihb.org**

Navajo/Indian preference

FDIHB and its facilities are located within the Navajo Nation and, in accordance with Navajo Nation law, has implemented a Navajo/Indian Preference in Employment Policy. Pursuant to this Policy, applicants who meet the minimum qualifications for this position and who are enrolled members of the Navajo Nation will be given primary preference in hiring and employment for this position and members of other federally-recognized Indian tribes will be given secondary preference. Other candidates will be considered only after all candidates entitled to primary or secondary preference have been fully considered.

Requirements

Requires two years of direct work experience and one year of post-secondary education in a related field. A valid, unrestricted insurable driver's license is mandatory.

  • associate degree
  • Quality Assurance
  • Inventory Management
  • HIPAA Compliance
  • Infection Control
  • Patient Scheduling
  • Medical Records Management
  • CMS Standards
  • Electronic Data Entry
  • Medical Billing Support
  • Telecommunications Coordination

Posting details

Employment type
Full Time
Work arrangement
On Site
Experience
2-5 yrs
Salary
$19 - $23/hr
Location
Fort Defiance Agency, Arizona
Posted
Jun 26, 2026
Application
Employer website
FD

Hiring organization

Fort Defiance Indian Hospital Board, Inc.

Fort Defiance Indian Hospital Board’s (FDIHB) mission is to provide superior and compassionate healthcare to our community by raising the level of health, Hozho and quality of life. FDIHB is a non-profit healthcare system serving 16 communities in the heart of the Navajo Nation....

Salary listed on 4 jobs
IndustryHospitals and Health Care
TypeNonprofit
Size501-1,000 employees
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Market context

Arizona rehab support roles stay competitive

In Arizona, Medical Support Assistant roles in rehabilitation services are often tied to steady patient-care operations, so demand can be consistent where clinics, outpatient rehab, and therapy programs are expanding. Competition is usually shaped by direct experience, related education, and the ability to meet licensing and driving requirements. Review the AI-summarized job requirements and benefits on this platform to save research time, then confirm your driver’s license status and tailor your application to your rehab support experience.

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