Wraparound Coordinator (Behavioral Health)

The primary duty of the Wraparound Coordinator is to support and facilitate the wraparound process for all children that have an identified mental health diagnosis and their families. The Wraparound Coordinator is responsible for meeting with each child and family to conduct a strengths-based inventory from which an Individualized Wraparound Plan, designed to guide the delivery of services and treatment, is developed. The Individualized Wraparound Plan is based on child and family strengths, needs, goals, and resources needed to support the family and is developed through the Wraparound Coordinator convening a Child and Family Team that meets at least every 30 days. Targeted Case management certification preferred, or meet the eligibility requirements to become TCM certified.

Provide care management to access and coordinate multi-agency services for the child with a serious emotional disturbance and the child’s family.

Document all care coordination activities in the Mental Health electronic record format as formulated and available.

Utilizes various computer systems effectively to carry out assignments.

Document care coordination activities within contract and Medicaid compliance standards.

Maintain a working knowledge of the community mental health system and provide input as appropriate to its evolution

Participate in project evaluation and quality improvement activities.

Ability to interpret, adapt and apply guidelines and procedures.

Possess excellent oral and written communication skills appropriate for children, parents, and professionals.

Work to continue professional competency through in-service and staff development training.

Ability to maintain client confidentiality according to established policies, federal and state statutes.

Ability to maintain established standards for high-fidelity wraparound.

Ability to provide quality services to clients and families as evidenced by assessment of services and the quality improvement system.

Ability to work in a Windows environment, ability to learn and utilize other software programs.

Models appropriate and professional behavior (i.e., dress, habits, personality, tact, etc.).

Staff member demonstrates an awareness and understanding of the cultural and socioeconomic characteristics of the client and implements awareness and understanding in the client’s treatment.

Relates with clients, parents, peers and the general public in a respectful and professional manner in person and phone interaction.

Performs other duties that may be assigned.