Advocates·Northborough, Massachusetts
Provide daily hands-on support and guidance to adults with developmental disabilities in residential and community settings. Assist with personal care, daily routines, and the implementation of person-centered goals and treatment plans.
At Advocates, we provide comprehensive services for people facing developmental, mental health, or other life challenges. We’re a nonprofit, mission-driven organization with a person-centered approach, empowering the individuals we support to make choices, build independence, and live full, meaningful lives. Our work is rooted in respect, compassion, and inclusion, and we envision a world where individual differences are appreciated and celebrated. At Advocates, we value the ideas, experiences, and contributions of employees and are committed to fostering a supportive, welcoming culture where everyone can grow and thrive. Minimum Education Required High School Diploma/GED
Provide daily support at home and in the community Help plan and implement daily routines and activities Support individuals in setting and achieving person-centered goals Encourage participation in community and social opportunities Support household cleaning and maintenance tasks Document observations, progress, and any concerns Implement established treatment and support plans Provide physical intervention in crisis situations when necessary Maintain required certifications (CPR/First Aid, MAP, SOLVE, HR/DPPC) Ensure individuals are treated with dignity, respect, and in alignment with Human Rights policies
High school diploma or equivalent required Experience in human services or with similar populations preferred Strong interpersonal, communication, and coaching skills Ability to work in a fast-paced, team-oriented, person-centered environment Basic computer skills required Valid driver’s license, reliable vehicle, and willingness to transport individuals Commitment to supporting culturally diverse populations Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.
A high school diploma or GED is required, along with a valid driver's license and reliable vehicle. Experience in human services is preferred, as is the ability to maintain certifications like CPR/First Aid and MAP.
Market context
In Massachusetts, Direct Support Staff roles are commonly driven by ongoing need in community-based care and residential support settings. These positions can be competitive because employers often look for candidates who can meet core requirements such as a high school diploma or GED, a valid driver’s license, reliable transportation, and current or maintainable CPR/First Aid and MAP credentials. Review the AI-summarized job requirements and benefits here to save time, then confirm your certifications and driving access before applying.
