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  3. Clinical Case Manager (3829)
JOURNEY MENTAL HEALTH CENTER INC logo

Clinical Case Manager (3829)

JOURNEY MENTAL HEALTH CENTER INC·Madison, Wisconsin

Full Time·On Site·0-2 yrs·Posted 29 days ago
Practice for this role

About the role

The Clinical Case Manager provides comprehensive, community-based clinical services including assessment, therapy, and case management for individuals with mental health and substance use disorders. They are responsible for maintaining professional clinical records and collaborating within an interdisciplinary team to support client recovery.

Job DetailsJob Location

  • MADISON,
  • WI 53711Position
  • Type:
  • Full
  • TimeEducation
  • Level:
  • Bachelors
  • Degree
  • In
  • Human
  • Services
  • FieldTravel
  • Percentage:
  • Road
  • WarriorJob
  • Category:
  • Nonprofit -
  • Social
  • ServicesJob
  • Summary: The Clinical Case Manager position operates under both the Keystone Targeted Case Management program and the Keystone Crisis Program, State Legislature DHS 34, depending on the status of the client. The Clinical Case Manager is responsible for providing a wide array of culturally sensitive, recovery oriented, trauma sensitive, direct clinical services provided in conjunction with other staff. Services provided by this position include assessment, treatment planning, referrals, case management, supportive psychotherapy, education and support, medication monitoring and deliveries, and assessing mental status and symptomology. The Clinical Case Manager provides community-based, comprehensive clinical services to individuals with mental health and substance use disorders within an interdisciplinary team. This clinician completes timely and professional documentation. Minimum annual service hours are 1352.
  • Working
  • Environment: Team-based open office environment, with majority of work occurring in the community.
  • Hours of operation are
  • M-F 8-4:30. Occasional after-hours crisis backup. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Journey Mental Health Center upholds a strong commitment to People, Opportunities, Community, and Access (POCA) that guides our daily operations. We foster a caring community for all individuals to feel a sense of belonging. We prioritize delivering services that are centered around ensuring fairness and inclusivity for all. We are dedicated to demonstrating courage and initiative within our agency and community to actively dismantle structural oppression for all affected communities.
  • Duties/Responsibilities: A. Provision of Clinical Services 1. Performs accurate assessments to evaluate mental health, as well as alcohol and other drug use issues in a culturally sensitive, recovery oriented, trauma sensitive manner. 2. Provides a range of clinical services in conjunction with program staff including outreach, assessment, therapy, treatment planning, referral, and case management, in a context that is supportive of the consumer’s culture, values, and perspectives. 3. Completes accurate clinical records including intakes, assessments, treatment plans and updates, progress notes, discharge summaries, and other information, in a timely manner. B. Program and Journey Participation 1. Attends staff meetings, in-services and other program activities as requested. 2. Participates in Journey committees, trainings and activities as directed and/or approved.
  • QualificationsEducation and
  • Experience: Education/Licensure ESSENTIAL Bachelor’s degree in a related behavioral health field. Experience ESSENTIAL 1 year of experience in a related behavioral health field. Commitment to work toward improving cultural sensitivity and inclusion as demonstrated by valuing diversity, recognizing personal limitations in one’s competencies and having the desire to improve. Strong commitment to principles of recovery and to person-centered planning in treatment/service planning and provision. Knowledge of evidence-based practices for treatment of mental health and co-occurring disorders. Experience in mental health and substance abuse assessment, case management, treatment planning and crisis resolution. Ability to communicate effectively (both orally and in writing). Ability to work effectively with an interdisciplinary team with a positive and creative attitude. Ability to work independently and remain organized and efficient. Superior ethics and interpersonal boundaries. Possession of a valid driver's license, a favorable driving record, adequate insurance (per WI law) and access to a vehicle with willingness to use it for work (i.e., transporting consumers. PREFERRED Bi-lingual, and/or bi-cultural (Spanish/Hmong/Cambodian, American Sign Language).
  • Physical
  • Requirements: Requires driving, sitting, standing, light lifting, bending, and reaching, and the ability to use and operate standard office equipment, including computer, phone, copier, cell phone, etc.
  • Hiring
  • Process: All potential candidates will need to successfully pass the Background Information Disclosure (BID) for entity employees and contractors. Wisconsin’s Caregivers Law requires background, and criminal checks are required by the Department of Health Services and Wis. Stat. 50.065(6)(c) and Wis. Admin Code § DHS 12.05(4) Journey Mental Health Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Requirements

Candidates must possess a bachelor's degree in a behavioral health field and at least one year of related experience. A valid driver's license, vehicle access, and a commitment to person-centered, culturally sensitive care are essential.

  • bachelor degree
  • Case Management
  • Treatment Planning
  • Trauma-Informed Care
  • Clinical Documentation
  • Interdisciplinary Collaboration
  • Clinical Assessment
  • Mental Health Assessment
  • Cultural Sensitivity
  • Medication Monitoring
  • Recovery-Oriented Services
  • Crisis Resolution
  • Supportive Psychotherapy

Posting details

Employment type
Full Time
Work arrangement
On Site
Experience
0-2 yrs
Location
Madison, Wisconsin
Posted
Jun 29, 2026
Application
Employer website
JOURNEY MENTAL HEALTH CENTER INC logo

Hiring organization

JOURNEY MENTAL HEALTH CENTER INC

Since 1948, Journey Mental Health Center has offered a path to health, wellness, and recovery. As the largest non-profit behavioral health provider in Dane County, Journey provides services to those who are living with mental health and substance use challenges. At Journey, our...

IndustryMental Health Care
TypeNonprofit
Size201-500 employees
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Market context

Behavioral health demand remains steady in Wisconsin

Behavioral-health roles in Wisconsin are typically in steady demand because employers need licensed professionals who can support patients across healthcare and social-service settings. This role is competitive because it requires a current Social Worker license, at least two years of experience, and a Bachelor’s in Social Work, with a Master’s preferred; the listed benefits include health, dental, vision, PTO, and 401(k) matching. Review the AI-summarized requirements and benefits carefully on this platform to save time, then confirm your licensure and experience match before applying.

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