Care Coordinator (3913)

Job DetailsJob Location

• MADISON,
• WI 53711Position
• Type:
• Full
• TimeEducation
• Level:
• Bachelors
• Degree
• In
• Human
• Services
• FieldTravel
• Percentage:
• Road
• WarriorJob
• Shift:
• DayJob
• Category:
• Nonprofit -
• Social
• ServicesJob
• Summary: The Care Coordinator (CSI) position is responsible for providing a wide array of culturally sensitive, recovery oriented, trauma sensitive, direct clinical services provided in conjunction with other staff. Services provided by this position may include assessment, treatment planning, referrals and case management. The Mental Health Care Coordinator will work with a team of clinicians and therapists to meet the varied needs of clients. Duties may include assisting clients in securing housing, employment, or benefits. This position will also connect clients to recovery communities and natural supports, and help clients problem solve to meet basic needs and achieve their goals. The CSI reports directly to the assigned supervisor with overall program supervision provided by the Director. Minimum annual service hours are 1352. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Journey Mental Health Center upholds a strong commitment to People, Opportunities, Community, and Access (POCA) that guides our daily operations. We foster a caring community for all individuals to feel a sense of belonging. We prioritize delivering services that are centered around ensuring fairness and inclusivity for all. We are dedicated to demonstrating courage and initiative within our agency and community to actively dismantle structural oppression for all affected communities.
• Duties/Responsibilities: Provision of Clinical Services (high responsibility, 90% effort) Performs accurate assessments to initially evaluate mental health, as well as alcohol and other drug use issues in a culturally sensitive, recovery oriented, trauma sensitive manner. Provides a range of clinical services in conjunction with program staff including outreach, assessment, treatment planning, referral, and case management in a context that is supportive of the consumer’s culture, values, and perspectives. Completes accurate clinical records including intakes, assessments, treatment plans and updates, progress notes, discharge summaries, and other information in a timely manner. Works with other community agencies to develop and maintain a continuum of care and maintain efficient use of community services.
• Triage duties: direct or indirect clinical contacts with consumers who present with crisis situations. Assessing consumer for risk of harm to self or others, safety planning, and linkage to appropriate resources or follow up care. Supporting Level 4 clinicians with case management duties (including mailings of annual forms, treatment plans & monitoring their return), and monitoring consumers from intake. Other miscellaneous case management or care coordination duties as assigned by supervisor, based on clinical or programmatic needs. Program and JMHC Participation (high responsibility, 10% effort) Attends staff meetings, in-services and other program activities as requested. Participates in JMHC committees, trainings and activities as directed and/or approved.
• QualificationsEducation and
• Experience: Education/Licensure ESSENTIAL Bachelor’s degree in a related behavioral health field Experience ESSENTIAL 2 years of experience in related behavioral health field. Commitment to work toward improving cultural diversity and inclusion. Strong commitment to principles of recovery and to facilitating consumer participation in treatment/service planning and provision. Knowledge of evidence-based practices for treatment of mental health and co-occurring disorders. Experience in community-based mental health and substance abuse assessment, case management, treatment planning and crisis resolution. Ability to communicate effectively (both orally and in writing). Ability to work effectively with an interdisciplinary team with a positive and creative attitude. Ability to work independently and remain organized and efficient. Superior ethics and interpersonal boundaries as evidenced by experience in community based work with related professional references. PREFERRED Bi-lingual, and/or bi-cultural (Spanish/Hmong/Cambodian). Fluent in American Sign Language. Experience with use of evidence-based practices in mental health, and substance abuse.
• Physical
• Requirements: Requires sitting, standing, light lifting, bending, and reaching; and the ability to use and operate standard office equipment, including computer, calculator, phone, printer, cell phone, facsimile, etc. Working Conditions May require evening hours depending on program and consumer’s needs.
• Hiring
• Process: All potential candidates will need to successfully pass the Background Information Disclosure (BID) for entity employees and contractors. Wisconsin’s Caregivers Law requires background, and criminal checks are required by the Department of Health Services and Wis. Stat. 50.065(6)(c) and Wis. Admin Code § DHS 12.05(4) Journey Mental Health Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.