Prisma Health·Maryville, Tennessee
Provide nursing assistance and administrative support within a medical telemetry unit. Ensure efficient unit operations and patient care coordination.
Inspire health. Serve with compassion. Be the difference.
Multi-functional job requires incumbents to be cross trained to perform Unit Secretary duties as well as at least one other clinical support job.
Cross training may be in jobs such as Patient Care Technician, Nursing Specialty Technician, or Certified Nursing Assistant.
Under the direction of the Registered Nurse, provides excellent customer service while providing clerical and administrative services; monitoring, ordering, and stocking supplies; and maintaining a safe work environment for patients, visitors, and staff.
Additional functions performed under the direct supervisions of a Registered Nurse may include one or more of the following duties: data collection related to patient status; performance of basic nursing procedures; monitoring; measuring and documentation of patient responses; performing and/or assisting with treatments and procedures; assists with maintenance of patient care equipment.
The percentage of time performing clinical support may vary from unit to unit, but at least 20% of the time the individual will function in a clinical support role.
Essential Functions
All team members are expected to be knowledgeable and compliant with Prisma Health's purpose: Inspire health. Serve with compassion. Be the difference.
Performs effective customer service skills, to include, but not limited to, responding to patients, family and staff with kindness, courtesy, professionalism and efficiency; walking visitors to their destination, answering phones/intercoms in a friendly manner. Participates in patient care rounding in collaboration with unit staff to include daily introductions to patient/families with the use of AIDET.
Manages ordering, stocking, and inventory of equipment and supplies in collaboration with nurse manager. Unit operation responsibilities include but not limited to daily monitoring of supplies, ordering office supplies, ordering special supplies, monitoring PAR levels of supplies, and maintaining/organizing unit supply rooms.
Performs general reception and clerical duties at the nurse’s station, including responding to patient calls via intercom or in person. Provides administrative and clerical support as needed for unit but not limited to data entry, meeting minutes, maintaining bulletin boards, and organizing downtime forms.
Coordinates the maintenance of a safe, clean, and functional physical environment in accordance with regulatory standards. Includes but not limited to cleaning equipment
Performs one of the following duties on a nursing unit per the description: PCT/NST/Certified Nursing Assistant: See job functions for specific job duties.
Performs other duties as assigned.
Minimum Requirements
Education - Completion of a nursing assistant class.
Experience - No experience required.
• NA
Work Shift: Day (United States of America)
8001 Blount Memorial Hospital, Inc.
Department: 80016425 Medical Telemetry
to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.
Candidates should be qualified to work as a nursing assistant or unit secretary. Ability to work full-time day shifts in a hospital environment is required.
Market context
Support-services roles in Tennessee often stay competitive because employers look for licensed nurses who can step into patient-facing operations and coordinate care reliably. For this role category, the strongest candidates usually pair current state licensure and CPR certification with medical-surgical, ICU, or hemodialysis experience. The job requirements and benefits on this platform are AI-summarized from the original job description, saving you research time; before applying, confirm your license status and highlight any hands-on clinical experience that matches the preferred background.