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TD

Behavioral Health Care Coordinator, Full-time

The Daily Planet·Richmond, Virginia

Full Time·On Site·2-5 yrs·Posted 28 days ago
Practice for this role

About the role

The Behavioral Health Care Coordinator provides triage, education, and brief interventions to patients while managing a dedicated caseload. They develop individualized care plans and coordinate communication among multidisciplinary teams to ensure comprehensive support.

About the Role

The Behavioral Health Care Coordinator plays a pivotal role in managing and enhancing the delivery of behavioral health services within DPHS. This position is responsible for coordinating entry into behavioral health services, ensuring timely access, facilitating communication among multidisciplinary teams, and ensuring that patients receive comprehensive behavioral health support. Ultimately, the role contributes to improved mental health and overall well-being of individuals served.

Minimum Qualifications

  • Master’s degree in social work, counseling, psychology, or a related field.
  • Must be license eligible.
  • Strong knowledge of behavioral health conditions, treatment modalities, and community resources.
  • Familiarity with healthcare documentation standards and electronic health record (EHR) systems.
  • Excellent communication and interpersonal skills to effectively collaborate with diverse stakeholders.

Preferred Qualifications

  • LCSW or LPC
  • Experience working within integrated care or multidisciplinary healthcare teams.
  • Bilingual proficiency to assist a diverse patient population (English/Spanish)

Responsibilities

  • Provide open-access triage, education, and immediate, brief evidence-based interventions to patients and families across clinic settings (including medical, dental, and waiting areas), while managing a small, dedicated caseload for short-term supportive counseling.
  • Develop and implement individualized behavioral health care plans in collaboration with healthcare providers and patients.
  • Coordinate communication and information sharing among multidisciplinary teams including psychiatrists, therapists, social workers, and primary care providers.
  • Monitor patient progress and adherence to treatment plans, adjusting coordination efforts as needed to optimize outcomes.
  • Facilitate referrals to community resources, support services, and specialty care to address social determinants of health impacting behavioral health.
  • Maintain accurate and confidential patient records, ensuring compliance with healthcare regulations and organizational policies.
  • Identify and address barriers to care such as transportation, insurance issues, or social challenges.
  • Participate in quality improvement initiatives aimed at enhancing behavioral health service delivery and patient satisfaction.

Skills

The Behavioral Health Care Coordinator utilizes strong organizational and communication, and clinical triage skills daily to manage complex care plans and facilitate collaboration among healthcare professionals. Critical thinking, crisis management, and problem-solving abilities are essential for identifying immediate patient needs and overcoming barriers to care. Proficiency with electronic health records and documentation ensures accurate tracking of patient progress and compliance with regulatory standards. Empathy and active listening enables the coordinator to engage effectively with patients and families from diverse backgrounds in fast-paced clinic settings. Additionally, skills in data analysis support participation in quality improvement initiatives that enhance service delivery and patient outcomes.

Benefits

At our organization, we believe that caring for our community begins with caring for our team. We offer a comprehensive benefits package that supports your wellbeing, financial security, and professional growth.

Benefits

include competitive health, dental, and vision insurance; a 403(b) retirement plan with employer match; 4–6 weeks of paid time off based on years of service; 8 paid holidays and paid site-closure days; employer-paid short-term disability and life insurance with optional supplemental coverage for eligible dependents; and a continuing education (CEU) allowance for applicable roles to support ongoing learning and impact. Select positions are also eligible for the National Health Service Corps (NHSC) loan repayment program.

EOE

Requirements

Candidates must have a Master’s degree in a relevant field and be license eligible, with strong knowledge of behavioral health conditions and treatment modalities. Preferred qualifications include LCSW or LPC licensure and experience in integrated care settings.

  • postgraduate degree
  • Interpersonal Skills
  • Communication
  • Organizational Skills
  • Documentation
  • Team Collaboration
  • Problem Solving
  • Empathy
  • Data Analysis
  • Patient Care
  • Electronic Health Records
  • Quality Improvement
  • Active Listening
  • Behavioral Health
  • Crisis Management
  • Community Resources
  • Clinical Triage

Posting details

Employment type
Full Time
Work arrangement
On Site
Experience
2-5 yrs
Location
Richmond, Virginia
Posted
Jun 30, 2026
Application
Employer website
TD

Hiring organization

The Daily Planet

Our Mission The Daily Planet’s mission is to provide accessible, comprehensive, and integrated quality health services to anyone regardless of their housing, financial or insurance status. Our Vision We envision a community where ALL are empowered to live healthy, enriched and...

Salary listed on 4 jobs
IndustryHealth and Human Services
TypeNonprofit
Size51-200 employees
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Market context

Virginia behavioral health roles need CSAC licensure

Behavioral-health roles in Virginia commonly draw steady demand as agencies and treatment programs look for clinicians who can support counseling, care coordination, and recovery services. These positions are competitive because a valid CSAC license is required, while a psychology or counseling degree and treatment-industry experience are preferred; benefits often include PTO and health-related coverage. Review the AI-summarized requirements and benefits on this platform to save time, and confirm your licensure details before applying.

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