The Daily Planet·Richmond, Virginia
The Behavioral Health Care Coordinator provides triage, education, and brief interventions to patients while managing a dedicated caseload. They develop individualized care plans and coordinate communication among multidisciplinary teams to ensure comprehensive support.
The Behavioral Health Care Coordinator plays a pivotal role in managing and enhancing the delivery of behavioral health services within DPHS. This position is responsible for coordinating entry into behavioral health services, ensuring timely access, facilitating communication among multidisciplinary teams, and ensuring that patients receive comprehensive behavioral health support. Ultimately, the role contributes to improved mental health and overall well-being of individuals served.
The Behavioral Health Care Coordinator utilizes strong organizational and communication, and clinical triage skills daily to manage complex care plans and facilitate collaboration among healthcare professionals. Critical thinking, crisis management, and problem-solving abilities are essential for identifying immediate patient needs and overcoming barriers to care. Proficiency with electronic health records and documentation ensures accurate tracking of patient progress and compliance with regulatory standards. Empathy and active listening enables the coordinator to engage effectively with patients and families from diverse backgrounds in fast-paced clinic settings. Additionally, skills in data analysis support participation in quality improvement initiatives that enhance service delivery and patient outcomes.
At our organization, we believe that caring for our community begins with caring for our team. We offer a comprehensive benefits package that supports your wellbeing, financial security, and professional growth.
include competitive health, dental, and vision insurance; a 403(b) retirement plan with employer match; 4–6 weeks of paid time off based on years of service; 8 paid holidays and paid site-closure days; employer-paid short-term disability and life insurance with optional supplemental coverage for eligible dependents; and a continuing education (CEU) allowance for applicable roles to support ongoing learning and impact. Select positions are also eligible for the National Health Service Corps (NHSC) loan repayment program.
Candidates must have a Master’s degree in a relevant field and be license eligible, with strong knowledge of behavioral health conditions and treatment modalities. Preferred qualifications include LCSW or LPC licensure and experience in integrated care settings.
Market context
Behavioral-health roles in Virginia commonly draw steady demand as agencies and treatment programs look for clinicians who can support counseling, care coordination, and recovery services. These positions are competitive because a valid CSAC license is required, while a psychology or counseling degree and treatment-industry experience are preferred; benefits often include PTO and health-related coverage. Review the AI-summarized requirements and benefits on this platform to save time, and confirm your licensure details before applying.