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BH

Case Manager-1

BCFS Health & Human Services·Lufkin, Texas

Full Time·On Site·2-5 yrs·Posted 28 days ago
Practice for this role

About the role

The Case Manager provides comprehensive services including intake assessments, case plan development, and home visits for clients. They are responsible for monitoring progress, facilitating health education, and maintaining compliance with state and federal standards.

It's a great feeling to work for a company that does so much good for others around the world!

Education

Required – High School diploma or equivalent. Preferred – Bachelor's degree in related field.

Experience

Required – With a high school diploma or equivalent, 2 years of related experience and/or training in a related field.

Job Summary

The Case Manager is responsible for providing comprehensive case management services to clients, including but not limited to intake assessments, benefit assessments, goal setting, case plan development, home visits, progress monitoring via standardized testing tools, client advocacy, and referrals while maintaining compliance with established state and federal standards and requirements.

Essential Functions

1. Conduct home visits or virtual visits to assess client's needs for case plan development, establishing rapport, and obtaining standardized assessments. 2. Make appropriate referrals based on client case histories and needs. 3. Facilitate one on one and Group-Based Health and Parent Education. 4. Assist clients in completing the Medicaid/CHIP application process and any other benefits for which they are eligible. 5. Provide post-partum doula services to clients based on need. 6. Assist in conducting outreach duties as assigned by the program director. 7. Attend training as assigned by the program director. 8. Comply with safety procedures in accordance with program requirements. 9. Compile, prepare, submit, and maintain accurate records, files, forms, and additional information in accordance with agency policies, licensing, and/or contract requirements. 10. Participate in scheduled meetings and team decisions and operations. 11. Participate in workshops, seminars, education programs, and activities promoting professional development. 12. Obtain and enroll in continuing education/training required for recertification(s). 13. Maintain BCFS HHS professional and ethical standards of conduct outlined in the employee handbook, including demonstrating respect for agency staff, children, and community members and complying with the required dress code, at all times. 14. Provide crisis intervention according to training provided by BCFS HHS when needed to maintain a safe environment.

Measurable Deliverables

  • 1. Maintain a client caseload of 35-40. 2. Maintain an updated client roster to be sent to program management weekly. 3. Document client visits, interactions, outcomes, and education provided to participants in Salesforce within two business days. 4. Conduct routine client contacts following risk assessment requirements. 5. Conduct routine home visits following risk assessment requirements. 6. Meet all federal and state regulatory guidelines and standards applicable to this position. 7. Meet all deadlines by the program director and federal partners. 8. Increase client’s knowledge and positive changes in attitude as measured by standardized tests. 9.
  • Demonstrate the ability to: a. Respond sensitively and competently to the service population’s cultural and socio-economic characteristics. b. Communicate effectively in writing and verbally in English. c. Work in a fast-paced environment. d. Maintain computer literacy required to meet the responsibilities of the position. e. Work effectively and without intensive supervision both independently and as a member of a multidisciplinary team. f. Travel as needed. 10. Other job duties as assigned per grant requirements.

Requirements

1. Maintain certificates required for the position including but not limited to First Aid and CPR. 2. Valid Texas Driver’s license with a clear driving record and reliable transportation. 3. Pass a pre-employment drug screen and random drug screens. 4. Provide proof or work eligibility status upon request. 5. Pass a pre-employment and biennial criminal background and motor vehicle check (fingerprints needed if applicant has lived out of state within the past 5 years).

English (United States)

If you like to work with people that believe they can make a difference in the world, this is the company for you!

EEO Statement

In accordance with Title VII of the Civil Rights Act of 1964 and other applicable federal and state laws (e.g., the Age Discrimination in Employment Act (ADEA), and the Americans with Disabilities Act (ADA), it is our policy to provide equal employment opportunity and treat all employees equally regardless of race, religion, national origin, color, sex, or any other classification made unlawful or prohibited by federal, state and/or local laws, such as age, citizenship status, veteran or military status, or disability. This policy applies to all terms and conditions of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

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Posting details

Employment type
Full Time
Work arrangement
On Site
Experience
2-5 yrs
Location
Lufkin, Texas
Posted
Jun 30, 2026
Application
Employer website
BH

Hiring organization

BCFS Health & Human Services

BCFS Health and Human Services established in 1944 is a non-profit organization with locations and nationally doing noble work across Texas and the United States, specializing in community-based care for at risk families and children (abused and/or neglected & domestic...

IndustryNon-profit Organizations
TypeNonprofit
Size201-500 employees
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Market context

Texas behavioral health roles need licensed clinicians

Behavioral-health openings in Texas often favor licensed clinicians because employers need candidates who can step into patient-facing care with minimal onboarding. Competition is shaped by the required master’s degree, Texas license, and preferred psychiatric experience, plus CPR and CPI certifications. Review the AI-summarized requirements and benefits on this page to save research time, then confirm your license type and highlight any psychiatric or crisis-care experience in your application.

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