Shelter Case Manager
Catholic Charities Eastern Washington·Spokane Valley, Washington
Catholic Charities Eastern Washington·Spokane Valley, Washington
Provide case management and referral services to shelter residents to help them achieve personal independence and stable permanent housing. Responsibilities include conducting intakes, developing housing stability plans, and maintaining client documentation in HMIS and Salesforce.
FREE Employee Medical Insurance FREE Employee Dental Insurance FREE Employee Vision Insurance Sick leave (8 hours of paid sick leave per month) Vacation (Minimum of 2 weeks paid vacation) Discounted health memberships Retirement (Employer contribution - 3% contribution and an additional 3% employer match) FREE Long-Term Disability Insurance FREE Life Insurance 13 Paid Holidays
Mission of Catholic Charities Feed the hungry, heal the hurting, welcome the stranger.
CCEW is an equal opportunity employer. All employees and potential employees will be recruited, selected, trained, promoted, compensated and, if necessary, disciplined or terminated without regard to sex, gender, race, ethnicity, national origin, citizenship, immigration status, religious affiliation, marital status, military veteran status, age, pregnancy, sexual orientation, gender expression or identity, disability, genetic information, or any other basis protected by law.
To perform this job successfully, an individual must be able to: Regularly sit, stand, climb, walk, hear/listen, talk Frequently lift up to 25 pounds, pull/push, carry, grasp, reach, stoop, kneel Occasionally crawl Clearly see 20+ feet, with or without corrective lenses, ability to focus
Adaptability: ability to adapt to changes, delays or unexpected events in the work environment; ability to manage competing demands and prioritize tasks; ability to change approach or method to best fit the situation.
Analytical
Ability: ability to maintain focus for extended periods of time; ability to complete research projects with resourcefulness and persistence; ability to synthesize complex or diverse information; ability to use intuition and experience to complement existing data.
ability to make prudent and timely decisions; ability to exhibit sound and accurate judgment; ability to explain reasoning for decisions.
Language
Ability: ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations; ability to write reports, business correspondence, and procedure manuals; ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Mathematical
Ability: ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Motor
Coordination: the ability to coordinate eyes, hands, fingers, and feet accurately and handle precise movements.
Problem
Solving
Ability: ability to identify and/or prevent problems before they occur; ability to formulate alternative solutions to problems when necessary; ability to transfer learning from past experiences to new experiences of similar nature.
Quality
Management: ability to complete duties, on time and with absolute precision, at least 95% of the time; ability to edit the accuracy and thoroughness of one’s work as well as the work of others; ability to constructively apply feedback to improve performance, ability to generate ideas to improve and promote quality in work.
Reasoning
Ability: ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Supervisory
Skills: this job has no direct supervisory responsibilities.
Workplace Environmental Conditions While performing the essential duties/responsibilities of this job, the employee will be: Noise Conditions: exposed during a shift to constant or intermittent sounds at moderate to loud levels of sound dependent upon the activities of the Shelter. Exposure to Trauma: Employees of Catholic Charities Eastern Washington provide direct services to vulnerable community members including those who have behavioral health challenges and those who have been exposed to trauma.
Requires a BA in social services or equivalent experience, along with a valid driver's license and the ability to pass a background check. Candidates should have experience in direct client services, preferably dealing with homelessness, poverty, and domestic violence.
Market context
In Washington, shelter case manager roles are often tied to ongoing demand for direct client services in homelessness, poverty, and domestic violence support. These positions can be competitive because employers typically look for a BA in social services or equivalent experience, plus a valid driver’s license and a clean background check. Review the AI-summarized requirements and benefits here to save time, and tailor your application to show relevant client-service experience and readiness for field-based work.
House of Charity Case Manager
Housing Social Services Coordinator
Supportive Housing Care Coordinator