Catholic Community Svcs Foundation·Lincoln City, Oregon
Provide trauma-informed case management and person-centered support to individuals with intellectual and developmental disabilities. Responsibilities include developing individual service plans, conducting needs assessments, and connecting clients with community resources.
Join our team and become a part of a supportive community dedicated to individual and community enrichment.
Integrated Services Network is committed to providing the best care for those that we serve and advancement opportunities for our staff. At ISN, not only will you work with extraordinary people, but you will receive a competitive wage, earn 20 days of paid time off in your first year of employment, and have excellent company paid health benefits. Join us today! Become a champion in the lives of others!
$25.08 - $27.91/hr
Location: Tillamook County and Lincoln County
Type: Full-Time / Non-Exempt
The Personal Agent provides trauma-informed case management services to persons with intellectual and/or developmental disabilities, using person-centered practices to assist individuals in identifying support needs and life goals then providing guidance and support with accessing services to achieve those goals and meet those needs.
Bachelor's degree in behavioral science, social science, or a closely related field OR an associate degree in behavioral science, social science, or a closely related field and two years of human services related experience OR high school diploma/GED and four years of human services related experience; AND.
Previous experience in Person Centered Planning and Self-Determination.
1. 1. Maintain up-to-date claims and case notes on a weekly basis. Adhere to the targeted claims expectations. 2. Maintain and share with co-workers' business calendar to include appointments, team meetings, community event attendance, and time away from the office. 3. Complete all required documentation in individual case files in a timely manner. 4. Conduct individual an/or group meetings in individual homes and/or other community locations. 5. Develop and periodically revise ISP or Annual Plan based on the information collected through an assessment or reassessment that specifies the desired outcomes, goals, and actions to address the medical, employment, social, educational, and other services needed by the eligible individual. 6. Participate in the delivery of protective services when required by Oregon Administrative Rule or Oregon Revised Statute. 7. Provide information, education, and technical assistance including but not limited to individual rights, choice advising, re-establishment of eligibility, transition planning and complaint resolution. 8. Authorize services in the Department’s electronic payments and reporting system
1.
Assist persons to plan, implement, and monitor their services.
2.
Assist persons to access available services, including referral and related activities.
3.
Monitor services, including activities and contacts that are necessary to ensure that the ISP or Annual Plan is effectively implemented and adequately addresses the needs of the eligible individual.
4.
Provide support to Friendship Connections, meeting community needs, to include developing neighborhood resources, analyzing system needs, coordinating new resources, and resolving access problems.
5.
Develop and maintain relationships with other agency personnel, community leaders, and neighborhood Friendship Connections members.
6.
Coordinate training activity that supports individuals and families and promotes a sense of community.
7.
Conduct in person visit with each individual in their home at least annually.
1. Provide assessment services using the Department approved functional needs assessment tool, the Foster Care Support Needs Assessment (SNAP) and/or other current ODDS approved needs assessment. 2. Interview individuals designated and /or legal representative and others that the individual wants to be a part of their assessment to compile information on needs. 3. Complete all supporting documentation required for the department approved functional needs assessment and the Foster Care Support Needs Assessment (SNAP) and/or other current ODDS approved needs assessment. 4. Conduct assessments for only those they have not provided case management to in the last six months or are currently assigned case management responsibilities. 5. Remain knowledgeable and current of all Federal, State, and local laws, policies and procedures relevant to the department approved functional needs assessment and the Foster Care Support Needs Assessment (SNAP) and/or other current ODDS approved needs assessment. 6. Participate in ODDS required functional needs assessment quarterly recertification trainings. 7. Conducts brokerage record reviews using standards set forth in ISN policy and procedure and Oregon Administrative Rules. 8. Documents trends and findings from brokerage record review for internal and external reporting related to assessing the efficiency, effectiveness, and quality of the delivery of brokerage services. 9. Conducts individual case note audit using standards set forth in ISN policy and procedure and Oregon Administrative Rules to ensure compliance with Rationed-Fee-for-Service standards.
Market context
In Oregon, ISN Personal Agent/Case Management roles are typically driven by ongoing demand for community-based support and coordination across behavioral and social service settings. These positions can be competitive because employers often look for a mix of education or experience, a valid Oregon driver’s license, reliable transportation, and Microsoft Office skills. Review the AI-summarized requirements and benefits here to save time, then tailor your application to show case coordination, documentation, and client-support experience.