Methodist Le Bonheur Healthcare·Jackson, Tennessee
Provides direct and indirect patient care in a pediatric outpatient clinic, including taking vitals, collecting medical histories, and preparing patients for examinations. Manages clinical administrative tasks such as scheduling appointments, handling prescription refills, and coordinating laboratory specimens.
If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One!
We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we’ve served the health care needs of the people of Memphis and the Mid-South.
Provides direct patient care in a medical practice office or clinic under the direction of a provider. Maintains a clean and safe environment, provide patient care and provide patients with information. Provides indirect patient care to support patient care and clinic operations. Models appropriate behavior as exemplified in The Methodist Mission, Vision and Values.
Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence.
A Brief Overview Provides direct patient care in a medical practice office or clinic under the direction of a provider. Maintains a clean and safe environment, provide patient care and provide patients with information. Provides indirect patient care to support patient care and clinic operations. Models appropriate behavior as exemplified in The Methodist Mission, Vision and Values.
What you will do
Proactively fulfills patient care responsibilities as requested by physician or other clinicians in the physician office. Determines patient's chief complaint and obtains symptoms and reason for visit. Prepares the patients for examination by interviewing and recording patients’ medical information, taking vital signs and blood pressure and collecting patient history information.
Fulfills clinical medical assisting responsibilities as required. Effectively collects and prepares specimens for laboratory analysis. Draws blood and/or give injections. Prepares and assures patients are given appropriate and prepared paperwork (FMLA paperwork, school or work forms.
Manages patient calls by providing results to patients as directed by physician, collecting information, requesting patient medical records and taking FedEx Family House referrals, scheduling appointments. Arranges patient appointments based on guidelines specific to severity level and type of procedure. Answers and makes telephone calls regarding prescription refills.
Performs patient pre-visit preparations. Follows office protocols, per provider instruction, for appropriate testing, medication reconciliation, monitoring of alerts, and asks provider for any additional intake questions. Verifies insurance coverage, requests patient medical records, reviews most recent clinic notes, and reviews medications. Ensures all labs/diagnostic tests were completed since last visit.
Fulfills environmental responsibilities as assigned that may include setting up exam room, instruments, and other equipment.
Performs other job responsibilities as requested or assigned.
Our Associates are passionate about what they do, the service they provide and the patients they serve. We value family, team and a Power of One culture that requires commitment to the highest standards of care and unity.
Boasting one of the South's largest medical centers, Memphis blends a friendly community, a thriving and growing downtown, and a low cost of living. We see each day as a new opportunity to make a difference in the lives of the people in our community.
Requires a High School Diploma and 3-5 years of experience as a Medical Assistant. Must hold a Heartsaver certification and AAMA Certified Medical Assistant credential.
Market context
Support-services roles in Tennessee often stay competitive because employers look for licensed nurses who can step into patient-facing operations and coordinate care reliably. For this role category, the strongest candidates usually pair current state licensure and CPR certification with medical-surgical, ICU, or hemodialysis experience. The job requirements and benefits on this platform are AI-summarized from the original job description, saving you research time; before applying, confirm your license status and highlight any hands-on clinical experience that matches the preferred background.
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