Family Services Specialist II

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Role Overview

This is the experienced, journey-level position in the Family Services Specialist classification. Employees work under general supervision handling routine to mid-complexity casework across Adult/Adult Protective Services, Child Protective Services, and Foster Care/Adoption. Casework is periodically reviewed by a supervisor before case actions are implemented — distinguishing this role from the more independent FSS III.

• Key Responsibilities
• Interpret and apply laws, policies, and regulations across CPS, APS, and/or Foster Care/Adoption program areas
• Conduct off-site visits to clients' homes, schools, and service provider locations; occasional overnight travel required
• Interview and assess client strengths, needs, education/skill levels, and support systems
• Provide crisis intervention services and administer standardized assessment instruments
• Conduct family finding, home studies, and facilitate Family Partnership meetings
• Develop and implement service plans; present cases to determine appropriate services
• Provide court testimony and prepare related documentation
• Monitor program compliance, track expenditures, and submit budget estimates
• Coordinate with interagency and multi-disciplinary teams serving clients
• Provide after-hours on-call emergency coverage; assist with emergency shelter setup as needed

Qualifications

• Minimum Bachelor's degree in a Human Services field, or any Bachelor's degree plus 2+ years of relevant human services experience
• BSW/MSW and a Virginia Social Work license preferred
• Valid driver's license with a safe driving record required; must reside within a 1-hour commute of Winchester within 90 days
• Bilingual English–Spanish preferred

• Work Conditions
• At least 50% of work performed in the field in varying conditions
• Frequent travel, occasional overnight stays, and rotating on-call nights/weekends required
• Light physical effort required (up to 2

VDSS is one of the largest Commonwealth agencies, partnering with 120 local departments of social services, along with faith-based and non-profit organizations, to promote the well-being of children and families statewide. We proudly serve alongside nearly 13,000 state and local human services professionals throughout the Social Services System, who ensure that thousands of Virginia's most vulnerable citizen have access to best services and benefits available to them.