Advocates·West Boylston, Massachusetts
Provide administrative and clerical support to the Mental Health team at the Worcester Jail and House of Correction. Responsibilities include managing psychiatry schedules and tracking data for the opioid use disorder program.
At Advocates, we provide comprehensive services for people facing developmental, mental health, or other life challenges. We’re a nonprofit, mission-driven organization with a person-centered approach, empowering the individuals we support to make choices, build independence, and live full, meaningful lives. Our work is rooted in respect, compassion, and inclusion, and we envision a world where individual differences are appreciated and celebrated. At Advocates, we value the ideas, experiences, and contributions of employees and are committed to fostering a supportive, welcoming culture where everyone can grow and thrive. Minimum Education Required High School Diploma/GED
Performs clerical or administrative duties in support of clinical operations. Oversee scheduling of psychiatry appointments. Coordinate EKG’s and lab draws as needed for the opioid use disorder program Verify medications in conjunction with the psychiatric nurse. Assist program manager in obtaining and tracking all data for individuals in the opioid use disorder program. Maintain medical records, data tracking sheets, and documentation for audits. Attend and actively participate in supervision and staff meetings. Attend trainings as assigned. Perform all duties in accordance with the agency’s policies and procedures.
High School Diploma or GED and current certification as a medical assistant. Must have the ability to obtain security clearance to enter the jail. Must have knowledge of Microsoft Office Suite. Must have knowledge of office procedures and equipment. Must have exceptional organizational skills and ability to multitask in busy environment. Must have excellent communication skills and ability to read/write English. Demonstrated understanding of and competence in serving diverse populations. Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.
Requires a High School Diploma or GED and current certification as a medical assistant. Candidates must be able to obtain security clearance for jail entry and possess proficiency in Microsoft Office.
Market context
Support-services roles in Massachusetts often draw steady interest because schools and healthcare settings need reliable staff who can keep daily operations running. These positions can be competitive when employers look for detail-oriented candidates who can stand and move for long periods, and prior animal experience may help in some settings. Review the AI-summarized requirements and benefits here to save time, then tailor your application to show dependable work habits and readiness for active duties.