MaineGeneral Health System·Gardiner, Maine
The Triage RN manages patient and provider calls to assess symptoms, determine acuity, and develop treatment plans. Responsibilities include coordinating care, scheduling appointments, and providing professional medical advice and referrals.
As a registered nurse (RN) at Gardiner Family Medicine, you will play a crucial role in facilitating healthcare services and ensuring patient well-being. You will help manage chronic conditions, coordinate health screenings, and assist with medical procedures. Your responsibilities also involve telephone triage, appointment scheduling, and responding to emergencies, all contributing to comprehensive patient care within the community.
The Role: Triage Registered Nurse (RN) – Winthrop Family Medicine
Receives and responds to patient/provider calls for medical assistance using the nursing process following applicable scope and standards of practice and with the policies, values, and mission of the organization.
Opportunity to work with a friendly supportive team.
This position is perfect for a nurse who enjoys assessing patient needs over the phone and evaluating the needs of the patient.
This position is 40 hours per week, with a weekday schedule.
Elicits questions, concerns, and information from the caller to assess symptoms, determine acuity, identify appropriate algorithm/protocol, and develop a treatment plan.
Provides professional advice, education, and options based on assessment, established algorithm/protocol, and clinical judgment. When appropriate, dispatches appropriate discipline personnel or emergency response units.
Provides referrals to healthcare providers and community resources when appropriate, including locations, hours, and contact information. Assists caller with scheduling appointments at referral sources when appropriate.
Performs administrative duties to coordinate patient care, including data collection, answering phones, scheduling tests/procedures and appointments, calling in prescriptions, and determining insurance coverage. Documents calls, responses, and referrals. Performs follow-up calls to evaluate the effectiveness of care and the need for additional care.
$34.00 - $59.50
The hourly pay range shown represents the base pay range for this position. Individual pay is determined based on factors such as experience, qualifications, skills, and market considerations. In addition to base pay, eligible team members may earn additional compensation through shift, weekend, holiday, on-call, and other applicable differentials. We are proud to offer a competitive total rewards package designed to recognize our caregivers and support them in delivering exceptional care to the communities we serve.
Scheduled weekly hours: 40
Supporting all aspects of our employees’ wellness – physical, emotional and financial – is a critical component of being a great place to work. With the wide range of benefits and programs available, employees have the resources they need to be well at every stage of life and plan for the future.
We offer quality health, dental, and vision benefits and wellness programs and resources to provide employees access to resources for a healthy lifestyle and help manage health care costs.
Employees have access to industry-leading leave for new parents.
A generous earned time plan is offered to all employees - We believe employees need and deserve time away from work to observe holidays, be with family, go on vacation, or simply take care of themselves.
When life gets challenging, employees have access to our Employee Assistance Program for employees and anyone in their household.
Access the wages you’ve already earned before payday with Payactiv, giving you greater flexibility over your finances.
Tuition Reimbursement is available to all employees to further develop skills and career.
We offer eligible employees up to 2% of eligible pay in 403(b) company-matching contributions plus another 2% in the 401(a) retirement income plan.
Three insurance plans are available to protect your family from the sudden loss of income in the event of your death, terminal illness or serious injury from accident.
We offer both short-term and long-term disability insurance to replace a portion of your income if you become disabled and cannot work for a period of time.
Helping our employees develop their skills and grow their careers is critical to how we retain our talent and sustain our business. We do this by offering our teammates a variety of leadership-supported programs and learning and development resources for every stage of their professional development. We know that our employees are our most valuable resource – they’re how we grow our business and care for our community.
Equal Opportunity Employer M/F/Vet/Disability Assistive technologies are available. Application assistance for those requesting reasonable accommodation to the career site is available by contacting HR at (207) 861-3440 .
Requires an active Maine RN licensure and prefers one year of RN experience. Candidates must demonstrate strong assessment skills, critical thinking, and the ability to remain calm in emergency situations.
Market context
Nursing jobs in Maine are typically driven by ongoing staffing needs across hospitals, long-term care, and community health settings. These roles can be competitive because employers often look for active or obtainable Maine RN licensure, and new graduates may still be considered. Review the AI-summarized requirements and benefits here to save time, then confirm your licensure path and prepare examples of clinical training or rotations that match the posting.
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