UnityPoint Health·Sioux City, Iowa
The technician manages laboratory orders, validates medical necessity, and processes specimens for both inpatient and outreach reference clients. They also assist outpatients with specimen collection and communicate test results to providers and patients.
Overview Unity Point St. Luke's- Downtown Full Time, Evenings 1000-2030, 4x10 hour shifts weekly, (rotating weekends and holidays) Orders all testing for the hospital laboratory in the Laboratory Information System, receives electronic orders and completes appropriately, and determines and validates medical necessity of all lab orders in addition to obtaining appropriate diagnoses from providers. Verifies the integrity of Reference Lab outreach shipments, performs specimen processing and communicates with Outreach Reference Clients and various hospital departments. Communicates specimen deliveries with laboratory couriers, communicates and distributes test results to providers, clients, and patients, performs manual charge entry and performs support functions for the pathologists, including medical examiner requests. Why UnityPoint Health? At UnityPoint Health, you matter. We’re proud to be recognized as a Top Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members. Our competitive Total Rewards program offers benefits options focused on your needs and priorities, no matter what life stage you’re in. Here are just a few:
Expect paid time off, parental leave, 401K matching and an employee recognition program.
Dental, health and vision insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.
Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family. With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together. And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. Join our team of experts and make a difference with UnityPoint Health.
Provides specimen processing for reference laboratory outreach patient testing, and initiates inpatient processing, requiring handling of patient specimens. Assists lab outpatients in the collection process of specimens for testing. Monitors patients during more complex lab test procedures and patients being held for provider notification of test results. Uses the Lab and Mayo On-line test catalogs to ensure that the correct tests are ordered for providers and patients. Assists patients in the completion of Authorizations prior to release of test information. Initiates and resolves the problem patient specimen resolution process for the laboratory. Communicates and interacts with patients and their families, with compassion and empathy, both on the phone and at the lab department. Informs patients of potential denial by insurance, estimates appropriate costs and obtains appropriate ABN or Insurance Waiver according to insurance. Adds modifiers and account notes as appropriate per regulations. Completes daily quality audits of the patient lab record.
Education: High School Diploma or equivalent required. Associate’s degree preferred.
A high school diploma is required, while an associate degree is preferred, along with one year of work experience. Proficiency in computer data entry and a valid driver's license are essential requirements.
Market context
In Iowa, Laboratory Support Technician-Phlebotomy roles are often tied to ongoing patient testing needs, so openings can appear in hospitals, clinics, and diagnostic settings. These positions are competitive because employers commonly look for reliable specimen collection skills, accurate computer data entry, a valid driver’s license, and prior experience; an associate degree may strengthen an application. Review the AI-summarized requirements and benefits here to save time, then confirm your phlebotomy training and prepare examples of careful, patient-focused work.
