Provide personal care and maintain a safe, structured environment for patients under clinical leadership. Responsibilities include conducting safety checks, documenting clinical information, and facilitating rehabilitative groups.
Join the transformative Southcoast Behavioral Health team as a Behavioral Health Associate and be part of a difference-making journey every day!
Southcoast Behavioral Health, located in Dartmouth, Massachusetts, is a premier mental health treatment center with 192 beds. We serve pediatric, adolescent, adult, and geriatric patients, as well as adults with co-occurring mental health and substance use disorders.
Responsible for providing personal care services to patients at the facility under the direction of clinical or nursing leadership. Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.
Demonstrate a sense of urgency related to the importance of patient safety and provide excellent customer services. Ensure the well-being of patients and provide a positive, supportive and structured environment. Responsible for conducting safety checks and ensuring that supervision is conducted at 15 minute intervals, as noted in special precautions, or in accordance with individualized supervision guidelines as needed. Document timely, accurate and appropriate clinical information in patient's medical record. Assist in providing a safe, secure and comfortable environment for patients, significant others and staff. Interact routinely with patients, observe behaviors and communicate significant observations to nursing staff. May oversee or assist patients with activities of daily living, including toileting, bathing, dressing, grooming, oral hygiene, meals, snacks, hydration and changing bed linens. May obtain patient's vital signs, height and weight as assigned and document in patient record. Facilitate patient educational-rehabilitative groups which cover a variety of topics including social skills, coping skills, anger management and independent living skills. Engage patients in activities and interactions designed to encourage achievement of treatment goals. Complete and maintain required documentation.
Assist with follow-up and paperwork as required on incidents and events that may take place in the facility. May provide transportation for patient or coordinate transportation with appropriate staff member. Demonstrate a positive, empathetic and professional attitude towards customers always.
When patient needs are not met, acknowledge and work to resolve complaints.
Recognize that patient safety is a top priority.
OTHER FUNCTIONS: · Perform other functions and tasks as assigned.
Market context
In Massachusetts, Behavioral Health Associate positions are often tied to ongoing demand in inpatient, residential, and community behavioral health settings. These roles can be competitive because employers look for calm communication, CPR and de-escalation readiness, and experience with the target population, while training may be provided after hire. Review the AI-summarized requirements and benefits on this platform to save research time, then confirm your certifications and highlight any direct behavioral health or support experience in your application.
