WakeMed Health & Hospitals·Cary, North Carolina
Provides secretarial support to patients, families, and professional staff to ensure efficient service delivery. Delivers direct patient care under the direction of a Registered Nurse following the Patient & Family Centered Care model.
The Nurse Aide I/Clinical Secretary provides appropriate secretarial support to patients/families and professional staff to ensure efficient customer oriented service delivery.
The Nurse Aide I/Clinical Secretary actively supports and incorporates WakeMed's Patient & Family Centered Care (PFCC) model by delivering patient care under the direction of the Registered Nurse.
The four key concepts of PFCC are: Dignity and Respect = Listen to and honor patient and family perspectives and choices; Information Sharing = Communicate and share complete and unbiased information with patients and families in ways that are affirming and useful; Participation = Patients and families are encouraged and supported in participating in care and decision-making at the level they choose; Collaboration = Patients and families and the Nurse Aide I/Clinical Secretary collaborate in the delivery of care.
The Nurse Aide I/Clinical Secretary understands the needs of the organization and supports the mission, vision, values, and aspirational goals.
Department Description
Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org. EOE
High School Diploma or Equivalent Required Experience: 1 Year Healthcare Preferred
Requires a High School Diploma or equivalent and a Nurse Aide I licensure. One year of healthcare experience is preferred.
Market context
Support-services roles in North Carolina often see steady demand in schools and healthcare settings, especially for candidates who can reliably handle day-to-day operations and transportation-related responsibilities. These positions can be competitive because employers usually look for dependable attendance, a valid North Carolina Driver’s License, and a high school diploma or GED, while benefits like medical insurance, paid time off, retirement, and growth opportunities can make openings more appealing. Review the AI-summarized requirements and benefits here to save time, and confirm your license and age eligibility before applying.