InterCommunity Health Care·Hartford, Connecticut
Maintain the safety of the therapeutic milieu and assist clients with activities of daily living across multiple residential programs. Perform hourly observations, manage admissions and discharges, and ensure the cleanliness of the unit.
Description We Did It Again! InterCommunity is a 2025 Healthcare Top Workplaces Winner!
VOTED by our incredible staff a TOP WORKPLACE for 12 YEARS — including 2025!
Join a Mission That Matters InterCommunity, Inc. is a Federally Qualified Health Center Look-Alike (FQHC LA) committed to providing accessible, compassionate care to everyone — regardless of life situation or ability to pay.
We offer same-day primary care and a wide range of behavioral health services across our community health centers in:
281 Main St., East Hartford 40 Coventry St., Hartford 828 Sullivan Ave., South Windsor.
Primary care integration Residential detox and treatment Outpatient mental health and substance use services for adults and children Intensive outpatient programs Employment and community support Mobile crisis evaluations Judicial support services Social rehabilitation Why Work With Us?
At InterCommunity, we believe your well-being matters — at work and beyond. That’s why we offer a comprehensive benefits package designed to support your health, financial security, and work-life balance.
Work Life-Balance-Flexibility, generous Paid PTO, and paid holidays. Health & Dental insurance - flexible contribution options that includes 2 HDHP w/ HSA enrollment option or non-HDHP at a minimal cost to employees. Voluntary vision coverage. Employer-paid Short-Term Disability, Long-Term Disability, and Basic Life & AD&D. Supplemental Life Insurance available. 401(k) with 3% employer match + 3% employer contribution after 12 months and 1,000 hours worked Career advancement opportunities in a supportive, mission-driven environment.
Residential Support Specialist cross trained and prepared to work at Withdrawal Management, 56 Recovery Programs, and Coventry House. Responsible for safety of the therapeutic milieu and assisting all clients with ADLs.
Responsible for maintaining safety of the therapeutic milieu in the assigned department. Performs hourly observations in a timely manner. Completes accurate admission and discharge progress and documents in Epic. Provides thorough search of client and belongings on admission and secures clients belongings appropriately. Ensure clients receive all possessions and medications upon discharge. Assist clients with ADLs as needed. Maintains cleanliness of the unit, including client rooms and all shared spaces. All other duties as assigned, including covering open shifts as a Resident Support Specialist in Withdrawal Management, 56 Recovery Programs, and Coventry House. *All agency staff are required to attend all mandatory department/agency meetings and trainings. *All Support Staff are required to show proof of a CPR Certification within 60 days of official start date.
Requirements: Education &/Or Experience:
A current active CNA/MA Certification for the State of Connecticut, Peer Support Specialist Certification, or a degree in Human Services Field. 3 years of experience in residential setting preferred.
Market context
Behavioral health positions in Connecticut often draw steady demand from community providers, schools, and outpatient programs serving clients with ongoing support needs. These roles can be competitive because employers commonly look for reliable scheduling, documentation skills, and practical requirements such as a high school diploma, a valid driver’s license, access to an insured vehicle, and completed clearances. Review the AI-summarized requirements and benefits here to save time, then confirm travel expectations and required verifications before applying.
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