WakeMed Health & Hospitals·Wake Forest, North Carolina
Provide direct patient care in an ambulatory setting, including intake, vital signs, and EHR documentation. Support providers with clinical procedures, exams, and the coordination of referrals and lab orders.
At WakeMed, we live the WakeWay to Excellence—putting people first, delivering safe, high-quality care, and fostering a culture of respect and teamwork. MyCare 365 is our commitment to accessible, compassionate care in the outpatient setting, and we’re looking for Medical Assistants who share that mission.
As a Medical Assistant at MyCare 365, you’ll be a vital part of our care team, working side-by-side with providers and other healthcare professionals to deliver exceptional care to our ambulatory patients. You’ll provide direct patient care in a fast-paced office setting, supporting clinical workflows and ensuring every patient feels seen, heard, and cared for. What You’ll Do: Assist with patient intake, vital signs, and documentation in the electronic health record (EHR) Support providers with procedures, exams, and follow-up care Coordinate referrals, lab orders, and patient education Maintain a clean, safe, and organized clinical environment Positions imaging equipment and adjusts controls to set exposure time and distance, according to specification of examination Collaborate across departments to ensure smooth patient flow and continuity of care WakeWay to Excellence – How You Show Up As part of WakeMed, you’ll embody our core behaviors: Respect for People: Compassion, empathy, dignity, and appreciation for every individual.
Collaboration, pride in your work, and support for your teammates.
Commitment &
Accountability: Safety first, integrity always, and striving for excellence.
Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org. EOE
1 Year Clinical - Medical Assistant Required - Or Required - Completion of an approved Medical Assistant Program
Requires a high school diploma and completion of an accredited Medical Assistant program or one year of clinical experience. Certification (CMA, RMA, or equivalent) is preferred.
Market context
In North Carolina, Medical Assistant roles are commonly tied to outpatient clinics, primary care, and specialty practices, where employers look for candidates who can support patient flow and documentation. This role is competitive because employers want a high school graduate with MA or CNA training preferred, 1-2 years of clinical experience, EMR and coding skills, and consistent HIPAA and OSHA compliance. Before applying, review the AI-summarized requirements and benefits here to save research time, then tailor your resume to show hands-on clinical support and system proficiency.
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