UMass Memorial Health·Worcester, Massachusetts
The Lab Support Technician II performs routine procedures related to the collection, receiving, and processing of laboratory requisitions and specimens. Responsibilities include specimen logging, patient registration, and assisting in laboratory processes.
ARE YOU A CURRENT UMASS MEMORIAL HEALTH CAREGIVER? APPLY NOW THROUGH WORKDAY. [http://www.myworkday.com/ummh/d/inst/13102!CK5mGhIKBggDEMenAhIICgYI1A0Q_wE~*QIicexHeI1U~/cacheable-task/2998$46522.htmld]
$20.00 - $39.34
Please note that the final offer may vary within this range based on a candidate’s experience, skills, qualifications, and internal equity considerations.
Holidays - Every Third Holiday, Sunday through Saturday, Weekends - Every Third Weekend
Scheduled Hours: 11p-7a
3 - Night Shift, 8 Hours (United States of America)
Hours: 40
10020 - 3212 Central Processing
Union: UFCW (United Food and Commercial Workers)
This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.
At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.
Performs a variety of routine procedures with the collection, receiving and/or processing of laboratory requisitions and specimens, the performance of technical procedures involving technical and data entry duties.
Receives specimens from couriers and checks manifests to verify appropriate count.
Logs and assigns accession numbers to specimens and requisitions received.
Sorts and triages requisitions and specimens to appropriate workstation; completes and files manifests.
Answers telephones and communicates pertinent information. Send specimens and carriers to various sites using pneumatic tube or dumbwaiter. Performs minor troubleshooting of pneumatic tube through computer.
Registers patients for a variety of laboratory procedures including sweat testing and specimen collection.
Processes specimens including centrifugation, pour-off, aliquoting, labeling.
Performs a variety of routine duties to assist in laboratory processes, such as, preparing reagents and stains, preparing slides and specimens, disposal of biohazardous waste, collecting occasional specimens from outreach patients at Biotech I, etc.
Performs assigned duties to ensure, an adequate inventory of supplies for assigned area. Monitors inventory levels and stores equipment and supplies in a neat and orderly manner.
May place orders for supplies when needed.
Maintains accurate records of processes performed, using manual and computer-based systems. Communicates with lead or supervisory personnel regarding unusual problems.
Complies with all laboratory quality, health and safety policies, regulations and requirements and with established departmental policies, procedures and objectives.
Attends variety of meetings, conferences, seminars as required or directed.
Performs other similar and related laboratory duties in assigned area as required or directed for which he or she has documented competencies.
Registers outreach specimens received from clients into LIS. Creates registration for outreach specimens in Hospital Admission/Discharge/Transfer (ADT) system.
Searches master patient index (MPI) and IDX for appropriate patient demographic information. Merges dates of services as warranted. Corrects error log reports.
Inputs ICD 9 codes or diagnosis information provided by physician’s offices, clinics, and other health care organization into abstract module of the Meditech Billing Accounts Receivable system.
Autoclaves and washes glassware.
Enters patient information as well as laboratory findings, and results into the cytogenetics database.
Processes all Alpha Feto Protein (AFP) profile samples, including accessioning, registration, centrifugation, packaging, resulting, copying and mailing.
• Plants specimens on correct media and incubate them properly.
Prepares specimens to be sent to referral laboratories; obtains proper detailed information pertaining to sample requirements such as: packaging, test codes, requesting physician, appropriate specimen type and volume needed, test code, shipping information. Completes necessary requisitions and stores specimens as required.
Reviews Outstanding Specimen Logs (OSR) to assure all referral tests have been obtained. Communicates with lead or supervisory personnel regarding any unusual problems.
Reviews monthly statements from referral laboratories for appropriateness and accuracy of patient/test/billing.
• Experience in ICD-9 coding.
Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.
As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.
If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.
A high school diploma is required, along with a minimum of 3 years of experience in a clinical laboratory or hospital registration area. Familiarity with data entry and medical terminology is necessary, with preferred experience in ICD-9 coding.
Market context
Administrative roles in Massachusetts schools often stay in demand because districts and education organizations rely on strong office support to keep daily operations, communication, and records on track. Competition can be strong for candidates who bring Office Suite proficiency, solid organization, and clear communication, especially with only a high school diploma and 2–3 years of experience required. Review the AI-summarized requirements and benefits on this platform to save research time, then tailor your application to show scheduling, coordination, and front-office experience.