Greater Mental Health of New York·West Haverstraw, New York
The Residence Counselor manages daily operations of licensed residential services, providing a supportive home-like environment for residents. They are responsible for counseling, supervising daily living activities, administering medication programs, and maintaining detailed electronic health records.
$19.00-$22.00 per hour (Bilingual candidates are eligible for a pay differential)
Join Us!
Join us at Greater Mental Health of New York, where our mission is to promote mental wellness through advocacy, community education, and direct services.
We empower individuals and families on their unique journeys to recovery, honoring their rights to self-determination, choice, and collaboration.
With evidence-based practices and a focus on trauma-responsive care, our dedicated team provides comprehensive services to thousands and fosters independence and resilience within our community.
If you're passionate about making a difference in mental health and creating brighter futures for individuals and families throughout the Lower Hudson Valley region, apply today!
The Residence Counselor is responsible for tasks relating to the daily operation of the licensed residential services. The Residence Counselor will serve as a role model, providing a home-like atmosphere in which dignity and respect enhance each person’s existence. They will participate in person- centered service planning and provide restorative services for each resident, including maintaining order in the residence and knowing the whereabouts of all residents.
Ability to effectively utilize de-escalation strategies to support residents.
Ability to engage clients through the development of a therapeutic relationship.
Ability to deal with crisis situations and adapt to new or changing conditions.
Good verbal and written communication skills.
Knowledge of wellness, recovery, coping skills, relapse prevention strategies related to mental illness in general and physical wellness in particular.
Demonstrated empathy and compassion in supporting residents.
Ability to work as part of a team and participate in a group process of goal setting and problem solving.
Advocacy for residents’ rights and access to community resources.
Knowledge of community resources and mental health services.
Achievement of residents' rehabilitation goals.
Effective collaboration within the multidisciplinary team.
Timely and accurate documentation of resident progress within established agency/program requirements.
Participation in ongoing professional development activities.
Compliance with ethical standards and regulations.
Ability to use stairs (2 – 3 flights) within the residence.
Occasionally, the employee will have to carry items up and down the stairs and lift and/or move up to 25 pounds.
Must be able to intervene with residents’ behaviors.
Must be able to conduct an evacuation of the facility in the event of an emergency.
Position is scheduled 40 hours per week or less, which may include evenings and weekends.
The Residence Counselor will remain on site, on-duty until relieved.
Hours per week, reporting structure, and location are subject to change per program needs.
This is a Mandated Reporter position. The NYS Justice Center legislation defines anyone who has regular and substantial contact with any person with special needs as a “custodian” under the law and, therefore, a mandated reporter. You can be held liable by both the civil and criminal legal systems for intentionally failing to make a report.
Greater Mental Health of New York is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Greater Mental Health of New York is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, contact the Human Resources Department.
Market context
Residence Counselor roles in New York are commonly needed in residential and community-based programs serving people with mental health needs or developmental disabilities. Competition can be strong because employers often look for candidates who combine a high school diploma or GED with prior direct-care experience and comfort with daily support routines. Review the AI-summarized requirements and benefits on this page, then compare your experience with the stated one-year background before applying.