HELP USA·New York
The Case Manager helps individuals experiencing homelessness identify causes of their situation and develop independent living plans. They coordinate referrals for employment, education, medical, and mental health services to help clients achieve self-sufficiency.
HWC - Glenmore |
Location: 114 Snediker Ave, Brooklyn, NY 11207 What You’ll Do Do you want to help people experiencing homelessness find a place to call home and become self-sufficient? As a Case Manager with HELP USA, you’ll help your clients identify the causes of their homelessness, coordinate with other members of the service team to develop an independent living plan, and meet with your clients regularly to help them work their plan and find a home. Depending on each client’s situation, you’ll provide direction and referrals for employment, education, medical and mental health services, childcare, substance abuse, and more.
You’re a great fit for this role if you have: Bachelor's degree in social work or a related field OR equivalent experience and skills. Are able to keep track of multiple priorities, completing tasks on time and keeping the appropriate people informed of the status. Great communication skills (written and oral). Want to help people experiencing homelessness. Compensation Actual compensation will not be less than the applicable minimum wage, prevailing wage, or exempt salary requirements under federal, state and local laws. We Have GREAT BENEFITS! Health insurance through Cigna, including dental and vision, with an option that covers the entire family with minimal employee contribution. Generous Paid Time Off! 401(k) with Company contribution, even if the employee doesn't contribute. And More!
At HELP USA, we work to ensure that everyone has a place to call home. We’re one of the nation’s largest non-profit homeless services providers and low-income housing developers serving at-risk populations, including families, individuals, veterans, survivors of domestic violence, people with physical and mental health challenges and disabilities, and seniors. With an annual operating budget approaching $150 million and 1400 employees working in nearly 60 programs, we have helped over 500,000 people facing homelessness and poverty to build better lives. We hope that you will consider joining our team in the fight against homelessness. EOE. A Drug-Free Workplace.
Candidates should possess a Bachelor's degree in social work or a related field, or have equivalent experience and skills. Strong communication skills and the ability to manage multiple priorities are required.
Market context
Case manager roles in New York often reflect steady demand in social services and community support settings, especially for candidates who can work with diverse client populations. Competition can be stronger for applicants with bilingual English-Spanish skills, relevant case management or social services experience, and a clean, valid driver’s license. Review the AI-summarized requirements and benefits here to save research time, then tailor your application to show direct client-support experience and language proficiency.
