Centerstone·Bloomington, Indiana
Provide face-to-face, phone, and telehealth crisis response and assessment services for individuals experiencing mental health crises. Responsible for de-escalating situations, documenting risk of harm, and linking clients to appropriate community resources.
Centerstone is among the nation’s leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people’s lives. A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings. Come talk to us about joining the Centerstone team!
SUMMARY OF POSITION Responsible for providing face to face, phone, and telehealth crisis response and assessment services to those individuals who are experiencing any mental health crisis. Provides support and linkage to other area resources with follow up services to individuals in crisis and their families. Represents Centerstone in a professional manner when interacting with external entities.
Essential duties & responsibilities
Provide coverage of crisis service beyond scheduled work hour/shifts and as assigned by crisis service supervisor.
Maintain accurate records of all contacts and enter all data in a timely manner.
Client’s follow-up needs are documented for Team follow-up.
Deescalates crisis situations as needed.
Thorough assessment of risk of harm to self or others is clearly documented and plan to assure safety is thorough and feasible.
Make appropriate referrals for least restrictive treatment possible to ensure psychiatric needs are being met as evidenced by documentation.
Clinician makes every effort to respond to calls promptly.
Creates an atmosphere of cooperation with Centerstone departments, community agencies, mental health consumers, and the public at large.
Attend all team meetings, clinical supervision and completes online trainings as required.
Knowledge, skills & abilities
Effectively communicate via written, verbal, in person and virtual methods.
Demonstrate knowledge and competency in the utilization of Centerstone programs and other community resources.
Knowledge of crisis intervention skills.
Bachelor's degree required. Experience equivalency may be considered in place of education.
Two years of related work or related college experience regarding substance use, recovery, crisis work, social work, or social services field preferred.
Time Type: Full time
$18.20--$25.50
Centerstone is an equal opportunity employer. Employment at Centerstone is based solely on a person's merit and qualifications directly related to professional competence. We treat all clients and colleagues with dignity and respect.
At Centerstone, we use our values as a guide for what we do. Respect, Expertise, Integrity and Empowerment are at the heart of every interaction at Centerstone, and particularly rooted in our Culture.
Our approach to culture is to create an environment that encourages, supports and celebrates the voices and experiences of our employees. We are committed to a culture of empowerment, respect, integrity and expertise that powers our innovation and connects us to each other, our clients and the communities we serve.
Centerstone is also committed to a strong culture of quality and safety, celebrating role-models who champion best practices for quality, clinical risk, and patient safety.
A bachelor's degree is required, though equivalent experience may be considered. Preference is given to candidates with two years of experience in social work, crisis work, or substance use recovery.
Market context
Indiana behavioral-health roles often see steady demand in schools, clinics, and community settings, especially for candidates with graduate training and an active associate-level license. These positions can be competitive because employers look for applicants who are already licensed in Indiana and are progressing toward full licensure. On this platform, the requirements and benefits are AI-summarized from the original job description, helping you review details faster; a practical next step is to confirm your license status and match your graduate field to the posting before applying.