Blue Ridge Community Health Services·Clyde, North Carolina
The Triage Nurse provides clinical assessments and triage to patients via telephone and in-person using established protocols. They act as a liaison between providers and facilities while providing patient-centered education and care coordination.
Blue Ridge Health is seeking a Triage Nurse to join our team!
The Triage Registered Nurse is responsible to provide clinical assessment and triage to patients by telephone aided by decision support protocols, established clinical nursing practice standards subscribed to by American Nursing Association and in accordance with the North Carolina Nurse Practice Act and other regulatory standards. Responsibilities include:
Performs comprehensive telephone or in person assessment to patients by utilizing symptom-based protocols for all encounters that require triage or advice.
Understands and follow established policy and procedure under minimal supervision as well as make decisions within established clinical nursing standards and protocols.
Manages multiple priorities by listening, assessing, speaking and transcribing patient information in computer.
Facilitates referrals to primary care providers, specialists, healthcare facilities, and community resources and communication with providers and healthcare organizations as appropriate.
Demonstrates problem solving skills, utilizes protocols and initiates solutions to facilitate the telephone encounter to an appropriate and timely disposition.
Acts as a liaison between providers, care coordinators, hospital, urgent care facility, and other health care providers.
Provides patient-centered care and education focused on individual and family engagement and behavioral change, treatment compliance and health risk factor reduction.
At Blue Ridge Health our mission is to improve Health, inspire Hope, and advance Healing through access to Compassionate, Affordable, and Quality Care. We are seeking individuals with a passion for creating an exceptional patient and client care experience to join our team! We are a nonprofit system of Federally Qualified Health Centers (FQHCs) that works closely with communities to meet the ever-changing medical and behavioral healthcare needs of individuals throughout WNC.
We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Candidates must be a graduate of an accredited nursing program with a current North Carolina RN license and CPR certification. Preferred qualifications include a BSN and 3 years of experience in emergency, ICU, or outpatient settings.
Market context
North Carolina nursing jobs often reflect steady demand in hospitals, clinics, and long-term care settings, especially for RNs who can provide age-appropriate care across patient populations. These roles are competitive because employers typically want an approved nursing-school graduate with a current North Carolina RN or Compact License and active AHA BLS certification. Review the AI-summarized requirements and benefits here to save research time, and confirm your license status and BLS renewal before applying.
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