Social Work Intern - Business Development
WESTERN RESERVE AREA AGENCY ON AGING·Cleveland, Ohio
WESTERN RESERVE AREA AGENCY ON AGING·Cleveland, Ohio
The intern will assist with client assessments, care planning, and resource coordination for older adults and individuals with disabilities. They will also support staff with Medicaid eligibility research and document client interactions in agency databases.
The Social Work Intern will gain hands-on experience working with older adults, individuals with disabilities, veterans, and caregivers through a variety of community-based programs. Under the supervision of licensed social workers and program staff, the intern will assist with assessments, care coordination, benefits counseling, resource referrals, client advocacy, and case documentation. This internship provides practical exposure to healthcare, aging services, Medicaid programs, care transitions, and person-centered service delivery. Job Duties: Assist with client assessments, screenings, intake activities, and follow-up contacts. Participate in care planning, resource coordination, and referral processes. Assist clients in accessing community resources, public benefits, Medicaid programs, and supportive services. Support staff with Medicaid eligibility research, benefit verification, and documentation activities. Learn to navigate and understand Medicaid, managed care, and waiver program requirements. Document client interactions, referrals, and program activities in agency databases while maintaining accurate records. Shadow staff during home visits, community outreach events, and client meetings. Participate in interdisciplinary team meetings, case reviews, and professional development opportunities. Maintain confidentiality and comply with HIPAA, agency policies, and professional social work standards. Qualifications Currently enrolled in an accredited Bachelor of Social Work (BSW) or Master of Social Work (MSW) program. Strong communication, interpersonal, and organizational skills. Ability to work effectively with diverse populations, including older adults and individuals with complex needs. Basic proficiency with Microsoft Office and electronic documentation systems. Interest in aging services, healthcare, community services, care coordination, or public benefits programs. Reliable transportation is preferred for field-based learning opportunities. Learning Opportunities Develop assessment, interviewing, documentation, and case management skills. Gain experience navigating healthcare, Medicaid, Medicare, and community support systems. Learn person-centered planning, care coordination, and advocacy techniques. Participate in professional development, supervision, and field education activities. The Agency is committed to providing equal employment and advancement opportunities to all. Employment decisions are made based on each person’s performance, qualifications, and abilities. The Agency does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, sex, national origin, age, disability status, health status, genetic information or ancestry, protected veteran status, sexual orientation, gender identity or expression, or any other protected characteristic. Western Reserve Area Agency on Aging’s Equal Employment Opportunity policy covers all aspects of employment practices, including selection, job assignment, compensation, discipline, termination, and access to benefits and training.
Candidates must be currently enrolled in an accredited BSW or MSW program. Strong communication skills and a basic proficiency with Microsoft Office are required.
Market context
In Ohio, nursing roles like LPN positions are typically supported by steady demand across clinics, long-term care, and other care settings. Competition often centers on active state licensure, relevant bedside experience, and readiness to work within team-based care environments. Review the AI-summarized requirements and benefits here to save time, then confirm your LPN credential and tailor your application to the settings where you have the strongest experience.
