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Social Worker / Case Manager

Pathways, Inc.·Greenwich, Connecticut

$52,000 - $60,000/yr·Full Time·On Site·2-5 yrs·Posted 14 days ago
Practice for this role

About the role

The Social Worker/Case Manager provides comprehensive case management, counseling, and advocacy for adults with chronic and severe mental illness. They coordinate medical, housing, and community services to help clients achieve independence and stability.

Social worker / Case manager

Job Title

  • Social
  • Worker /
  • Case
  • Manager
  • Job
  • Type:
  • Full-Time
  • Department:
  • Clinical
  • Services
  • Reports To:
  • Clinical
  • Director
  • Location: Greenwich, CT

Position Summary

Pathways, Inc. is seeking a compassionate, organized, and recovery-oriented Social Worker/Case Manager to provide comprehensive case management, counseling, advocacy, and supportive services to adults living with chronic and severe mental illness. The Social Worker/Case Manager serves as the primary coordinator of care, helping clients achieve greater independence, stability, and quality of life through individualized treatment planning and community-based support services.

Essential duties and responsibilities

Conduct psychosocial assessments and develop individualized treatment and service plans.

Provide case management, supportive counseling, crisis intervention, and advocacy services.

Coordinate medical, psychiatric, housing, vocational, financial, and community support services.

Assist clients with activities of daily living, benefits management, appointment scheduling, transportation planning, and community integration.

Monitor client progress and adjust service plans as needed to support recovery goals.

Maintain accurate, timely, and compliant documentation within the Electronic Health Record (EHR) system.

Complete all required state, agency, contractual, and accreditation documentation.

Participate in interdisciplinary team meetings, case conferences, and treatment planning sessions.

Provide support during client admissions, transitions, and discharges.

Collaborate with families, conservators, healthcare providers, and community partners to ensure continuity of care.

Participate in on-call coverage as assigned.

Adhere to all agency policies, procedures, confidentiality standards, and professional ethics.

Required qualifications

  • Education
  • Bachelor's degree in Social Work, Psychology, Human Services, Counseling, or a related field required.
  • Master's Degree in Social Work (MSW) or related behavioral health field preferred.
  • Experience
  • Minimum of two (2) years of experience providing case management or behavioral health services to individuals with serious mental illness.
  • Experience working in community mental health, residential services, supportive housing, or related settings preferred.
  • Licenses and certifications
  • Valid Connecticut driver's license with an acceptable driving record.
  • Reliable transportation and ability to transport clients when necessary.
  • Knowledge, skills, and abilities
  • Knowledge of mental health treatment, recovery-oriented practices, and case management principles.
  • Understanding of community resources and federal, state, and local entitlement programs.
  • Strong assessment, problem-solving, and crisis intervention skills.
  • Excellent verbal, written, and interpersonal communication skills.
  • Strong organizational and time-management abilities.
  • Ability to work independently while functioning effectively within a multidisciplinary team.
  • Proficiency in Microsoft Office 365 and Electronic Health Record (EHR) systems.
  • Commitment to person-centered care, cultural competency, and professional ethics.
  • Physical requirements
  • Ability to sit, stand, walk, bend, and reach throughout the workday.
  • Ability to travel within the community to client homes, appointments, and agency locations.
  • Ability to safely transport clients when required.

Benefits

  • Competitive salary
  • Generous Paid Time Off (PTO)
  • Medical and Dental Insurance
  • Employee Assistance Program (EAP)
  • Professional Development and Training Opportunities
  • Supportive and Mission-Driven Work Environment

Requirements

A Bachelor's degree in Social Work or a related field is required, with a Master's degree preferred. Candidates must have at least two years of experience in behavioral health services and a valid Connecticut driver's license.

  • bachelor degree
  • postgraduate degree
  • Case Management
  • Advocacy
  • Counseling
  • Microsoft Office 365
  • Treatment Planning
  • Crisis Intervention
  • Interdisciplinary Collaboration
  • Community Integration
  • Psychosocial Assessments
  • Cultural Competency
  • Electronic Health Records (EHR)
  • Person-Centered Care

Posting details

Employment type
Full Time
Work arrangement
On Site
Experience
2-5 yrs
Salary
$52,000 - $60,000/yr
Location
Greenwich, Connecticut
Posted
Jul 13, 2026
Application
Employer website
PI

Hiring organization

Pathways, Inc.

Pathways, Inc. serves those with severe mental illnesses with housing, compassionate care and life-skills education to further recovery, growth and living a life with purpose and dignity. Pathways envisions a place within all communities where those with severe and prolonged...

Salary listed on 1 job
IndustryMental Health Care
TypeNonprofit
Size11-50 employees
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Market context

Behavioral health roles in Connecticut

Behavioral health positions in Connecticut often draw steady demand from community providers, schools, and outpatient programs serving clients with ongoing support needs. These roles can be competitive because employers commonly look for reliable scheduling, documentation skills, and practical requirements such as a high school diploma, a valid driver’s license, access to an insured vehicle, and completed clearances. Review the AI-summarized requirements and benefits here to save time, then confirm travel expectations and required verifications before applying.

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