Pathways, Inc.·Greenwich, Connecticut
The Social Worker/Case Manager provides comprehensive case management, counseling, and advocacy for adults with chronic and severe mental illness. They coordinate medical, housing, and community services to help clients achieve independence and stability.
Pathways, Inc. is seeking a compassionate, organized, and recovery-oriented Social Worker/Case Manager to provide comprehensive case management, counseling, advocacy, and supportive services to adults living with chronic and severe mental illness. The Social Worker/Case Manager serves as the primary coordinator of care, helping clients achieve greater independence, stability, and quality of life through individualized treatment planning and community-based support services.
Essential duties and responsibilities
Conduct psychosocial assessments and develop individualized treatment and service plans.
Provide case management, supportive counseling, crisis intervention, and advocacy services.
Coordinate medical, psychiatric, housing, vocational, financial, and community support services.
Assist clients with activities of daily living, benefits management, appointment scheduling, transportation planning, and community integration.
Monitor client progress and adjust service plans as needed to support recovery goals.
Maintain accurate, timely, and compliant documentation within the Electronic Health Record (EHR) system.
Complete all required state, agency, contractual, and accreditation documentation.
Participate in interdisciplinary team meetings, case conferences, and treatment planning sessions.
Provide support during client admissions, transitions, and discharges.
Collaborate with families, conservators, healthcare providers, and community partners to ensure continuity of care.
Participate in on-call coverage as assigned.
Adhere to all agency policies, procedures, confidentiality standards, and professional ethics.
A Bachelor's degree in Social Work or a related field is required, with a Master's degree preferred. Candidates must have at least two years of experience in behavioral health services and a valid Connecticut driver's license.
Market context
Behavioral health positions in Connecticut often draw steady demand from community providers, schools, and outpatient programs serving clients with ongoing support needs. These roles can be competitive because employers commonly look for reliable scheduling, documentation skills, and practical requirements such as a high school diploma, a valid driver’s license, access to an insured vehicle, and completed clearances. Review the AI-summarized requirements and benefits here to save time, then confirm travel expectations and required verifications before applying.