Behavioral Health Technician (Greenbrook)
Neuronetics, Inc.·Northampton, Massachusetts
Neuronetics, Inc.·Northampton, Massachusetts
Administer TMS and esketamine treatments while monitoring patient responses and recording psychiatric rating scales. Manage patient scheduling, financial procedures, and maintain accurate electronic health records.
Join Greenbrook Mental Wellness Centers as a Patient-Centered Technician in Northampton, MA!
Greenbrook Mental Wellness Centers invites you to join our dedicated team. We're seeking a patient-focused technician to deliver life-changing TMS and esketamine therapies in our welcoming outpatient centers. This is a wonderful opportunity to grow your skills, receive specialized training, and truly connect with patients. Full-time, Monday-Friday, 8-hour shifts between 7am-7pm.
Directly contribute to improving the lives of patients through innovative treatments.
Competitive
Compensation: Earn $20-22/hr (commensurate with education and experience).
Comprehensive
Benefits: Enjoy a robust benefits package, including 401(k) with company match, generous paid time off, and comprehensive medical, dental, and vision coverage.
Growth and
Development: Receive specialized training and certification in TMS and esketamine therapy.
Collaborative
Environment: Work alongside a supportive and dedicated team committed to exceptional patient care.
Primarily based in our Northampton center, with occasional regional coverage as needed.
Your
Role:
Provide comprehensive patient care: Administer TMS and esketamine treatments following clinical guidelines, meticulously monitor patient responses, administer and record psychiatric rating scales, and proactively address patient discomfort.
Ensure patient well-being and accurate record-keeping: Deliver empathetic and supportive care, maintain accurate EHR, and manage patient scheduling, check-in, check-out, and financial procedures.
Support operational efficiency: Understand and assist with insurance and billing processes as needed. What We're Looking For:
High School Diploma, Associate's Degree, Medical Assistant certification, or equivalent clinical certification, coupled with significant relevant work experience.
Bachelor's Degree in Psychology, Social Work, or a related Human Services field; and at least one year of healthcare work experience (not mandatory). Technical & Clinical Skills: Proficiency in Microsoft Office Suite and Electronic Health Record (EHR) systems (AdvancedMD and SalesForce preferred). Strong clinical interviewing skills. Knowledge of insurance payers and medical necessity guidelines (a plus). Physical & Other Requirements: Ability to stand for extended periods. Basic Life Support (BLS) certification (training provided). Our Ideal Team Member: Proactive Collaborator: You take ownership, are flexible, find solutions, and communicate confidently with physicians. Patient-Centered Professional: You prioritize patients, have strong integrity and work ethic, and offer professional feedback. Detail-Oriented: You are meticulous, organized, and consistently accurate, even with high workloads.
At the forefront of mental health care, Greenbrook operates 95+ U.S. centers offering cutting-edge, FDA-cleared TMS (targeted electromagnetic stimulation for mood regulation) and Spravato® (for treatment-resistant depression and MDD with suicidal thoughts/actions). This innovative approach has already touched the lives of over 40,000 patients, with more than 1.3 million treatments administered.
Over 16 million Americans are affected by depression. Greenbrook TMS is changing the way that depression is treated, and YOU can be part of making a positive difference in the lives of patients by joining our amazing team!
*Applicants must be authorized to work for any employer in the US.
We are unable to sponsor or assume responsibility for employment visa/work authorization at this time.
We are committed to providing equal employment opportunities to individuals with disabilities and protected veterans.
Neuronetics is an equal opportunity employer that is committed to diversity and inclusion in the workplace.
We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship.
Neuronetics makes hiring decisions based solely on qualifications, merit, and/or business needs at the time.
Benefits Statement: Selected candidate will be eligible to participate in the Company’s employee benefit plans, which currently include: health insurance; dental insurance; vision insurance; optional supplemental medical insurance; health savings and flexible spending accounts; company-paid life insurance and additional voluntary life insurance; company-paid short term disability and long term disability insurance; participation in a 401(k) savings and investment plan with company contribution; and paid time off for non-exempt salaried employees is calculated as .625 per pay period worked for vacation time and .29166 per pay period for personal time.
Full-time exempt employees will be eligible for Flex-PTO, which allows time off without accrual.
If applicable and required under state law, the successful candidate will also be eligible for paid sick leave.
These benefits are subject to plan terms, company policies and are subject to change.
GBSP25
Requires a high school diploma or clinical certification, with a bachelor's degree in Psychology or Human Services preferred. Candidates should be proficient in EHR systems and possess strong clinical interviewing skills.
Market context
In Massachusetts, behavioral health employers often look for licensed or license-eligible clinicians with experience supporting at-risk youth and families, so demand tends to stay steady for candidates who can work across settings and age groups. These roles can be competitive because employers usually want a master’s degree, a clear licensure path, and practical experience; review the summarized requirements and benefits here, which are AI-summarized from the original job description to save research time, then confirm your licensure status and tailor your application to youth and family work.
