Neuronetics, Inc.·Greenbelt, Maryland
Administer TMS and esketamine treatments while monitoring patient responses and recording psychiatric rating scales. Manage patient scheduling, financial procedures, and maintain accurate electronic health records.
Join Greenbrook Mental Wellness Centers as a Patient-Centered Technician in Greenbelt, MD! Greenbrook Mental Wellness Centers invites you to join our dedicated team. We're seeking a patient-focused technician to deliver life-changing TMS and esketamine therapies in our welcoming outpatient centers. This is a wonderful opportunity to grow your skills, receive specialized training, and truly connect with patients. Full-time, Monday-Friday, 8-hour shifts between 7am-7pm. Why Greenbrook?
Meaningful
Impact: Directly contribute to improving the lives of patients through innovative treatments.
Competitive
Compensation: Competitive Pay starting at $22.00/hour (commensurate with education and experience).
Comprehensive
Benefits: Enjoy a robust benefits package, including 401(k) with company match, generous paid time off, and comprehensive medical, dental, and vision coverage.
Growth and
Development: Receive specialized training and certification in TMS and esketamine therapy.
Collaborative
Environment: Work alongside a supportive and dedicated team committed to exceptional patient care.
Primarily based in our Greenbelt center, with occasional regional coverage as needed.
Your
Role:
Provide comprehensive patient care: Administer TMS and esketamine treatments following clinical guidelines, meticulously monitor patient responses, administer and record psychiatric rating scales, and proactively address patient discomfort.
Ensure patient well-being and accurate record-keeping: Deliver empathetic and supportive care, maintain accurate EHR, and manage patient scheduling, check-in, check-out, and financial procedures.
Support operational efficiency: Understand and assist with insurance and billing processes as needed. What We're Looking For:
High School Diploma, Associate's Degree, Medical Assistant certification, or equivalent clinical certification, coupled with significant relevant work experience. Consistent work history.
Bachelor's Degree in Psychology, Social Work, or a related Human Services field; and at least one year of healthcare work experience (not mandatory). Technical & Clinical Skills: Proficiency in Microsoft Office Suite and Electronic Health Record (EHR) systems (AdvancedMD and SalesForce preferred). Strong communication skills (both verbal and written) required. Knowledge of insurance payers and medical necessity guidelines (a plus). Physical & Other Requirements: Ability to stand for extended periods. Basic Life Support (BLS) certification (training provided). Our Ideal Team Member: Proactive Collaborator: You take ownership, are flexible, find solutions, and communicate confidently with physicians. Patient-Centered Professional: You prioritize patients, have strong integrity and work ethic, and offer professional feedback. Detail-Oriented: You are meticulous, organized, and consistently accurate, even with high workloads.
Over 16 million Americans are affected by depression. Greenbrook TMS is changing the way that depression is treated, and YOU can be part of making a positive difference in the lives of patients by joining our amazing team!
Greenbrook, a subsidiary of Neuronetics, is an equal opportunity employer that is committed to diversity and inclusion in the workplace.
We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship.
Greenbrook makes hiring decisions based solely on qualifications, merit, and/or business needs at the time.
We are committed to providing equal employment opportunities to individuals with disabilities and protected veterans.
Statement: Selected candidate will be eligible to participate in the Company’s employee benefit plans, which currently include: health insurance; dental insurance; vision insurance; optional supplemental medical insurance; health savings and flexible spending accounts; company-paid life insurance and additional voluntary life insurance; company-paid short term disability and long term disability insurance; participation in a 401(k) savings and investment plan with company contribution; and paid time off for non-exempt salaried employees is calculated as .625 per pay period worked for vacation time and .29166 per pay period for personal time. Full-time exempt employees will be eligible for Flex-PTO, which allows time off without accrual. If applicable and required under state law, the successful candidate will also be eligible for paid sick leave. These benefits are subject to plan terms, company policies and are subject to change.
Requires a high school diploma or clinical certification with relevant experience, and BLS certification. A bachelor's degree in Psychology or Human Services and healthcare experience are preferred.
Market context
Behavioral-health roles in Maryland are typically driven by ongoing demand in community programs, outpatient settings, and care teams supporting patients with complex needs. These positions can be competitive because employers often look for a high school diploma or GED, at least two years of related experience, and an active American Heart Association BLS certification. Review the AI-summarized requirements and benefits here to quickly compare fit, then confirm your certification status and recent experience before applying.