Case manager

• Advocacy and resource navigation
• Advocate on behalf of participants to remove barriers and improve access to services.
• Help participants navigate complex healthcare, behavioral health, and social service systems.
• Connect individuals with community resources that support long-term recovery and stability.
• Promote participant self-advocacy and empowerment.

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• Additional responsibilities
• Participate in multidisciplinary team meetings and care planning discussions.
• Build and maintain positive relationships with community agencies and referral partners.
• Identify service gaps and provide recommendations for program improvements.
• Complete all required assessments, case notes, documentation, and compliance records.
• Coordinate services across internal programs and external agencies.
• Ensure compliance with all funding, licensing, accreditation, and organizational requirements.
• Support program operations and administrative case management activities.
• Attend required trainings, meetings, and professional development opportunities.

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Qualifications

• Required
• Bachelor's Degree in Human Services or a related field.
• Valid driver's license with reliable transportation.
• Intermediate computer skills, including proficiency with Microsoft Office applications.
• Ability to work effectively in both office and community-based settings.

• Preferred
• One (1) year of case management experience.
• Two (2) years of experience supporting individuals in:
• Behavioral health services
• Addiction recovery services
• Community-based human services programs
• Social services or related fields

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Key competencies

Communication skills

Ability to communicate effectively and professionally with participants, families, providers, and community partners.

Assessment and critical thinking

Ability to evaluate participant needs, identify barriers, and determine appropriate interventions and resources.

Care coordination and case management

Strong organizational skills with the ability to manage multiple participants, service plans, and community partnerships.

Collaboration and teamwork

Ability to work effectively within multidisciplinary teams and maintain productive working relationships.

Advocacy

Commitment to supporting participant rights and ensuring access to needed services and resources.

Problem solving

Ability to identify challenges, develop solutions, and respond effectively to changing participant needs.

Resource knowledge and navigation

Understanding of community resources, public benefits, healthcare systems, housing supports, and recovery services.

Documentation and compliance

Ability to maintain accurate records and documentation while meeting regulatory and funding requirements.

Cultural competency and person-Centered practice

Commitment to providing services that respect the diverse backgrounds, experiences, and values of all participants.

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Working conditions

This position combines office-based and community-based work and may require

Work environments may include modern office settings, community agencies, healthcare facilities, and residential locations.

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Physical requirements

The employee must be able to

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Professional expectations

Employees are expected to

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Why join our team?

At our organization, we believe every individual deserves the opportunity to thrive. As a Case Manager, you'll have the opportunity to positively impact lives by connecting people to services, fostering recovery, and supporting meaningful life goals.

Join a compassionate, mission-driven team dedicated to empowering individuals, strengthening communities, and creating lasting change.

Apply today and help people move toward stability, recovery, and a brighter future.