This is a prn position
Compensation range
$20.69 TO $27.59
Non-Exempt position
Essential functions and basic duties
Supervisory-Specific Performance Expectations, Duties, and Responsibilities
• N/A
Position-Specific Performance Expectations, Duties, and Responsibilities
- Greets patients and visitors.
- Facilitates communication within the unit and organization.
- Assists the healthcare team in accurately maintaining patient medical records.
- Assumes responsibility and accountability for facilitating, communicating, and collaborating with the team to meet the physical and emotional needs of the patient.
- Assists physicians and nurses and/or performs technical procedures delegated within the scope of practice.
- Utilize critical treatment skills such as phlebotomy, wound irrigation and dressing, EKGs, and specimen collection.
- Nursing Services Technician will work through a competency list to include patient care tech skills, documentation, and all treatments or procedures listed above upon orientation to the position.
- Observes and reports any changes in patient condition or behavior to the RN or physician.
- Assists with patient flow and keeps the department and patient rooms clean, stocked, and orderly.
- Performs clerical duties including admission orders, filling out appropriate forms, arranging for patient transfers, and communicating with interdisciplinary teams.
- Politely answers the telephone and communicates information to the appropriate personnel or family.
- Directs calls to the appropriate person/department.
- Documents accurately and consciously the needs of the unit.
- Communicates clearly, honestly, appropriately, and promptly with patients, families, and care team members.
- Completes documentation with accuracy according to facility guidelines.
- Requires critical thinking skills, decisive judgement, and the ability to work with minimal supervision in a fast-paced environment.
- Respects the confidentiality of patient information and adheres to HIPAA and facility guidelines.
- Demonstrates caring attitudes and behaviors to develop therapeutic relationships.
- Demonstrates respect, equity, and empathy in actions and interactions with culturally diverse and vulnerable patients.
- Demonstrates knowledge of facility safety procedures.
- Performs other duties as assigned.
Organization-Specific Performance Expectations, Duties, and Responsibilities
- Demonstrates full commitment to the CHOICE values of MRH and consistently represents the organization in a positive, professional manner.
- Establishes and maintains effective verbal and written communication, fostering positive working relationships with patients, staff, and vendors.
- Adheres to the MRH attire and dress code in accordance with organizational policies and procedures.
- Exhibits initiative and self-motivation; maintains a consistent level of productivity and manages time and responsibilities effectively.
- Completes all required annual education, training, in-services, and licensure/certification updates; actively participates in departmental and organizational meetings or reviews meeting minutes as required.
- Maintains strict patient confidentiality at all times.
- Reports to work punctually and completes assigned duties within established timeframes.
- Actively contributes to departmental and organization-wide performance improvement and continuous quality initiatives.
- Ensures compliance with all regulatory requirements, maintaining adherence to departmental, hospital, state, and federal standards and policies.
- Follows all infection control, safety, and risk management procedures to maintain a safe environment for patients, the public, and staff.
Qualifications
- Must be at least 18 years of age (21 for positions requiring driving, with a valid driver’s license).
- Must be legally authorized to work in the United States.
- Must successfully pass a background check.
- Must successfully pass a pre-employment drug screen and breath alcohol test (if applicable).
- Must complete an Employee Health meeting prior to starting employment.
Education, licensure(S), and certification(S)
Required
Preferred: ☐
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Certified Nursing Assistant (C.N.A.), Medical Assistant (MA), Emergency Medical Technician (EMT), or Licensed Practical Nurse (LPN) encumbered license.
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Current Basic Life Support (BLS) certification (or be obtained within ninety (90) days of hire).
Experience
Required
Preferred: ☐
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Clerical experience.
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Clinical bedside experience.
