Lantern Community Services Inc·New York
Provide integrated counseling and case management to formerly homeless adults to promote housing stability and personal growth. Collaborate with interdisciplinary teams and external agencies to secure health, mental health, and vocational services for residents.
Lantern Community Services helps New Yorkers impacted by homelessness move from surviving to thriving by pairing safe, supportive housing with wraparound services that build lasting stability and independence. If you believe a steady home can be the start of everything else, you'll fit right in with our mission-first team. Lantern was also recognized as a Top 2025 Workplace by City & State New York — a great place to do meaningful work with people who care!
The Case Manager works with formerly homeless, mentally ill single adults in a supportive housing environment, assisting residents in stabilizing their lives, maintaining housing stability, and achieving their physical, emotional, vocational, educational, and social goals. This role requires solid clinical knowledge, experience working with individuals impacted by mental illness, substance use, legal, criminal justice, and medical issues, a passion for helping people, and the ability to work both independently and as part of an interdisciplinary team.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Provide integrated counseling and case management services that effectively engage residents and promote health and wellness, personal growth, and housing stability.
Collaborate with residents in the development of client-centered, recovery-oriented service plans that identify short and long-term goals.
Utilize a harm reduction approach to support a diverse caseload of formerly homeless individuals around issues of mental health and substance use.
Make referrals and serve as a liaison with care coordination agencies, health and mental health providers, substance use programs, and employment providers to secure services.
Actively engage residents through regular apartment visits, community outings, and escorts to appointments as needed.
Develop safety plans for residents and work with the team to de-escalate clients and collaboratively manage crises as they arise.
Assist in the development and implementation of groups and programs appropriate for residents' needs that foster an inclusive, respectful community.
Develop and maintain confidential records for each resident according to the mandated schedule, documenting all relevant interventions, assessments, and correspondence with collateral services.
Collaborate with the Leasing and Compliance team to ensure housing stability.
Participate in staff and clinical meetings and individual supervision to ensure best practices in the performance of role responsibilities.
Participate in a robust training program that includes training in evidence-based models to ensure the highest level of service is provided to clients.
Perform other duties as assigned.
This position operates within a supportive housing site and works with a population that may experience mental illness, addiction, disability, HIV/AIDS, and other chronic health conditions.
While performing the duties of this job, the employee is regularly required to stand, walk, sit, stoop, climb stairs, and/or kneel. They must also use their hands to type, handle, or feel. The employee is frequently required to talk or hear and must occasionally lift and/or move up to 10 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role.
Duties, responsibilities, and activities may change at any time with or without notice.
Lantern Community Services provides equal employment opportunities to all employees and applicants. Lantern values the diversity of our clients, staff, Board of Directors, and partners. By bringing diverse individuals and viewpoints together, we create more vibrant, healthy, and just communities.
Requires a Bachelor's degree in a related field and at least one year of experience working with populations impacted by homelessness and mental illness. Must possess or be able to obtain a Food Handler's License and have experience with electronic case management systems.
Market context
Behavioral health roles in New York are often in steady demand, especially for clinicians who can support diverse age groups and handle assessments or admissions. These positions can be competitive because employers commonly look for independent licensure, while also considering associate-level candidates with clear growth toward full licensure. Review the AI-summarized requirements and benefits here to save time, then confirm your licensure status and assessment experience before applying.
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