Mass General Brigham·Boston, Massachusetts
Provides specialized administrative and clinical support to genetic counselors serving pregnant patients. Responsibilities include coordinating genetic testing, managing results, and maintaining accurate medical records.
Site: The General Hospital Corporation
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary Summary Under the supervision of licensed genetic counselors and physicians, the Genetic Counseling Assistant provides specialized administrative and clinical support to a team of genetic counselors serving pregnant patients. This role assists with coordinating genetic testing, managing results, supporting patient communication, and maintaining accurate medical records to help ensure efficient, compassionate, and patient-centered care.
The position offers exposure to reproductive genetics and fertility treatment workflows, providing opportunities to learn about genetic counseling in the context of pregnancy and family building while supporting the delivery of genetic counseling and genetic risk assessment services.
Cover letter required for consideration.
Does this position require Patient Care? Yes
Essential Functions
Coordinate and monitor the status of established genetics patients, including tracking pending clinical work-up and follow-up activities.
Review clinic schedules to identify patients who may require prenatal genetic counseling services.
Serve as a liaison between referring providers and the genetic counseling team to facilitate communication and care coordination.
Support the coordination and delivery of cancer and prenatal genetic counseling services.
Collaborate with laboratories, genetic counselors, clinicians, and other stakeholders regarding genetic testing, referrals, sample collection, status updates, and follow-up.
Communicate with patients regarding appointments, testing, and other care-related needs under the direction of the genetic counseling team.
Maintain accurate patient records and documentation in the electronic medical record.
Build and maintain positive working relationships with patients, providers, and interdisciplinary teams.
Assist with research initiatives, quality improvement efforts, and educational projects as needed.
Education Bachelor's degree in Biology, Genetics, or a related life sciences field preferred. Can this role accept experience in lieu of a degree? No Licenses and Credentials None required. Experience One to two years of experience working with patients, in a healthcare setting, or in a medical office preferred. Knowledge, Skills, and Abilities Familiarity with medical terminology, medical records, pathology reports, and laboratory test requisitions. Strong organizational skills with excellent attention to detail and the ability to manage multiple priorities. Excellent verbal and written communication skills. Compassionate, patient-centered approach with strong interpersonal and customer service skills. Ability to collaborate effectively with patients, providers, and interdisciplinary teams. Knowledge of community resources available to support patients and their families. Proficiency with electronic medical records and standard computer applications preferred.
Additional Job Details (if applicable)
Work Location 32 Fruit Street: Scheduled Weekly Hours 20
Employee Type Regular: Work Shift Day (United States of America)
Pay Range $25.26 - $36.12/Hourly
Grade 3
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization.
Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors.
The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package.
In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.
We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.
Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
A bachelor's degree in Biology, Genetics, or a related life sciences field is preferred. One to two years of experience in a healthcare setting or medical office is also preferred.
Market context
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