Mercyhealth Wisconsin and Illinois·Janesville, Wisconsin
The Medical Assistant is responsible for rooming patients, collecting assessment data, and assisting physicians with examinations and clinical procedures. Additionally, they handle administrative tasks such as scheduling appointments, managing patient records, and coordinating referrals.
Essential duties and responsibilities
Rooms patients, collects assessment data and prepares patient according to specific need.
Assists physicians in examination, treatment and other clinic procedures.
Assists with laboratory procedures, screening tests and QI projects.
Answers telephone and either responds to inquiry, directs caller to appropriate personnel, or initiates a triage slip for response by medical personnel.
Schedules appointments and enters appointment date and time into computerized scheduler.
Conducts reminder calls to all patients.
Greet and directs patients, salespeople, and visitors.
Registers patients by verifying that patient's record is up to date and accurate.
Makes appropriate changes in computer system and on patient's chart.
Coordinates referrals for patients through insurance and other physician offices.
Collects payment from patients and issues receipt.
Prepares and maintains patient charts.
Maintains and orders supplies.
May be required to work overtime during peak periods.
Graduate of a medical assistant program accredited by the Accrediting Bureau of Health Education Schools (ABHES) or the Commission on Accreditation of Allied Health Education Programs (CAAHEP), or graduate of a medical assistant program in a postsecondary school or college that has institutional accreditation by a regional accrediting commission or by a national accrediting organization approved by the U.S. Department of Education. Experience in clinic setting preferred. Injection, specimen collection and phlebotomy training preferred.
Approved CPR or BLS certification required within 90 days.
Some independent judgment is required, but decisions are limited by standard practices or procedures.
At Mercyhealth, we don’t simply hire people, we empower employee-partners who are passionate about making lives better. As an integrated health system, we deliver exceptional, coordinated across seven hospitals, 85 primary and specialty clinics, and a team of over 7,500 professionals serving northern Illinois and southern Wisconsin.
Candidates must be graduates of an accredited medical assistant program and obtain CPR or BLS certification within 90 days. Experience in a clinic setting and training in phlebotomy and specimen collection are preferred.
Market context
Support-services roles in Wisconsin are typically driven by ongoing staffing needs in hospitals, long-term care, and other care settings, especially for candidates with current CNA and BLS credentials. These positions can be competitive because employers often look for dependable availability, strong teamwork, and readiness to work in fast-paced environments. Review the AI-summarized requirements and benefits here to quickly confirm your certification status and compare workplace supports like mental health resources, daycare, health coaches, relaxation rooms, and health-focused apps against the original posting.
