Carilion Clinic·Roanoke, Virginia
The Patient Care Technician provides basic clinical and clerical services to ensure patient safety, cleanliness, and comfort. Responsibilities include assisting with daily living activities, transporting patients, and supporting unit operations such as supply management and patient flow.
Employment status: Part time
SHIFT: Day/Evening (United States of America)
1906 Belleview Ave SE - Roanoke
R161424 Patient Care Technician - 9 West Unit - PT (Open)
The Patient Care Technician performs basic clerical and technical clinical services relating to the care, cleanliness, safety, and comfort for patients. Provides quality service through a team oriented, collaborative approach to patient care.
9 West – This 27 bed unit certified in Advance Hip and Knee from the Joint Commission, is the primary Surgery unit for elective Orthopedic spine and joint procedures. They serve as the alternate unit for trauma, neurosurgery, urology and other surgery and medicine patients.
This position is part time, working the day shift with every other weekend and rotating holidays
The Patient Care Technician
Provides basic nursing care and performs technical skills for specified age groups according to established standards. Assists patients with activities of daily living.
Documents and reports patient observations to licensed staff.
Transports patients, supplies, specimens, equipment, etc. within the facility.
Contributes to Carilion Clinic's performance improvement activities. Actively participates in obtaining desired service line/departmental outcomes.
Assists with chart audits.
Participates in unit quality activities.
Actively participates in unit activities and/or organization councils/committees.
May lead unit huddle; participate in IDR's (unit based interdepartmental patient rounds)
Provides support for department/unit staff scheduling, including covering lunch assignments.
Reviews medical record for outstanding orders and notifies nurse of stat orders and medication changes.
Orders department/unit supplies and equipment and stocks/organizes supplies.
Assists with wayfinding, answering phones, making meaningful connections with patient and visitors.
Processes equipment between patients as needed (cleans unit-based equipment and gathers supplies needed to operate equipment).
Operates and maintains general office equipment.
Leads streamlined, timely and comprehensive admission, transfer, and discharge processes keeping the patient experience as the top focus.
Assists in coordination of patient flow into/out of area using department/unit specific software and Intranet. Is aware of unit outcomes and metrics and promotes process improvement initiatives that add value to our outcomes and/or organizational mission.
Welcomes and assists patients and visitors; assists with registration. Serves as “face” of the unit; role models service excellence behaviors at all times.
Answers phones and interacts with patients, visitors, physicians, and other health professionals. Receives and screens incoming calls via telephone and patient call system. Routes calls to appropriate individuals and takes messages accurately
Monitors cleanliness of the waiting and break rooms, and performs safety/environmental rounds on unit and with multidisciplinary team members
Participates in the sitter process (if competencies appropriate).
Assists with maintaining regulatory compliance. (refrigerator, glucose meters, equipment room storage, assisting with code cart checks as assigned etc
May be responsible for phlebotomy (competency appropriate)
May conduct nonsterile wound care dressings (competency appropriate)
May replace and remove saline locks (competency appropriate)
May do colostomy bag changes (competency appropriate).
High School Diploma or GED required.
None.
If employee is working in a critical access facility, a Certified Nursing Assistant is required.
Effective interpersonal, communication, and teamwork skills required. Must successfully complete orientation and competency validation for position.
This job description is intended to be a representative summary of the major responsibilities and accountabilities performed by incumbents in this role. Incumbents may be required to perform job-related tasks other than those specifically presented in this description.
$17.39 - $24.35
Employee pay is based on a variety of factors, including qualifications, credentials, education, and prior work experience. The compensation range does not include benefits or pension plan.
srboswell@carilionclinic.org
For more information, contact the HR Service Center at 1-800-599-2537.
https://www.carilionclinic.org/eoe-e-verify-and-right-work-policies [https://url.us.m.mimecastprotect.com/s/yHozCW69Owt979DAi6lTYx?domain=carilionclinic.org]
Carilion understands the importance of prioritizing your well-being to help you develop and thrive. That’s why we offer a well-rounded benefits package, and many perks and well-being resources to help you live a happy, healthy life – at work and when you’re away.
A High School Diploma or GED is required, and no prior experience is necessary. Candidates must possess effective interpersonal skills and may need a CNA certification if working in a critical access facility.
Market context
Support-services roles in Virginia are often tied to steady staffing needs in clinics, hospitals, and other care settings, especially when teams need dependable help with patient flow and day-to-day operations. This role is competitive because it asks for a high school diploma, three years of clinical experience, current AHA BLS, and a recognized Medical Assistant Certification, while offering medical, dental, vision, retirement savings, and paid time off. Review the AI-summarized requirements and benefits here to save research time, then confirm your certification status and clinical experience match before applying.
