OrthoArizona·Chandler, Arizona
The Medical Records Representative is responsible for transmitting, retrieving, and routing patient records while ensuring accuracy and HIPAA compliance. They act as a liaison between patients and the HIPAA officer and assist in training new staff.
At OrthoArizona, we’re bringing the best together. Our organization was created to help serve ALL orthopedic and sports medicine needs throughout the Valley! We have a wide range of orthopedic surgeons and mid-level providers. Our mission is to provide excellent, compassionate care to our patients, their families, and visitors.
As a
Medical
Records
Representative with
OrthoArizona, you will get to:
Transmit, retrieve, route, mail, fax patient records as required.
Route, deliver, and import all external records and correspondence.
Review all medical record requests for accuracy and provides requested information.
Work with all departments for proper routing of documents.
Follow medical record policies and procedures.
Work as liaison between patients and HIPAA officer as needed.
Process mail daily and distributes it to appropriate departments.
Assist in training and orienting of new staff.
All other duties as assigned.
**Using state or federally regulated websites may require personal login credentials.
Candidates must have a high school diploma or GED and at least one year of experience in a medical office. Preferred qualifications include experience with EMR systems and completion of a Health Information Management educational program.
Market context
In Arizona, administration roles in healthcare often draw steady interest because employers look for candidates who can support patient-facing operations while meeting compliance requirements. This type of role is competitive when applicants already have healthcare experience, a BHT certification, and a fingerprint clearance card, with an associate degree in Behavioral Health often preferred. Review the AI-summarized requirements and benefits here to quickly confirm fit before applying, which can save research time.
