Case Manager

Case Manager

Job Classification: Non-exempt

Qualifications

Possess a High School diploma, GED, or a minimum of two years lived recovery experience. An Associate’s degree in human services or related field preferred. Minimum of one-year experience providing direct client care to culturally diverse clients experiencing emotional and behavioral difficulties preferred. Current CPR and First Aid certification or ability to obtain CPR and First Aid certification through the Friendship House, Inc. Be capable of accurately following written and verbal instructions. Possess the ability to communicate effectively; orally, typed, and written. Although being in substance abuse recovery is not a requirement, having the knowledge of chemical dependency and the treatment/recovery process is. If previously chemically dependent, a minimum of at least two years of continued sobriety, and/or free of chemicals, is required. Possess a valid driver’s license; possess insured and reliable transportation. Be able to pass a series of background checks. Physical Responsibilities: Prolonged periods of sitting at a desk and working on a computer. Must be able to climb a long flight of stairs frequently during shift. Must be able to lift up to 15 pounds at times.

Position Responsibilities

Complete documentation in accordance with established standards, including incident reports, and other data in residents’ electronic health record, in an accurate and timely manner. Attend staff meetings, training meetings and in-service meetings. Maintain CPR/First Aid training on a yearly basis. Ensure confidentiality according to Health Insurance Portability and Accountability Act (HIPAA) and 42 C.F.R. part 2. Document client activities in the electronic shift change reports. Help residents complete initial non-clinical paperwork upon admission, using the electronic health record. Assist with new client orientation to the treatment program. Assist residents with finding resources they may need in the community. Co-facilitate non-clinical activities to include educational, cultural, recreational and social activities. Complete Case Manager Intake Assist in establishing community partnerships. Assist Fellowship House residents with resources as they work to transition to independent living. Assist in finding placement for persons being discharged. Contribute to fostering a trauma-informed and culturally competent environment. Transport and supervise clients when necessary, following vehicle operation and safety procedures as needed. Monitor the sign in/ sign out sheet areas on wings to ensure they’re kept neat, tidy, and stocked. Monitor the completion/non-completion of client’s daily house chores as needed. Monitor the physical safety of the facility in regard to danger including but not limited to unauthorized visitors, clients/or visitors under the influence of drugs/and or alcohol, fires, maintenance concerns, violence or threats of violence, etc. Be available to cover additional shifts as able. Assist in completing initial Medicaid application with resident. Check Medicaid eligibility on all residents on the first, 15th and last business day of each month. Contact Case Managers at Medicaid when needed. Assist residents with more in-depth budgeting when needed. Help with house meetings when needed. Attend resident graduations. Keep front area of house organized and stocked with journals/passes for residents to have access. Assist Technicians with conducting monthly emergency drills as needed.. As desired, carry a caseload of 1-2 residents to work toward completion of full LADC licensure, if PLADC. Complete other duties as assigned by Executive Director or Supervisor.