Firelands Health·Sandusky, Ohio
The Referral Coordinator is responsible for coordinating internal and external referrals for providers, ensuring continuity of care, and obtaining necessary prior authorizations. Additional duties include training new employees and monitoring the accuracy and completion of the referral process.
Lifestyle: Sandusky was voted “Best Coastal Small Town in America”. You will have the opportunity to enjoy living and working in this growing area along the beautiful shores of Lake Erie.
Work/life: You will find support to help you manage your personal life while building a career.
Employee-centric: Tuition reimbursement, loan forgiveness, comprehensive major medical, dental and vision insurance, paid time off, 401(k), health and wellness offerings, monthly employee events, and more.
Our goal at Firelands Health is to be the best & preferred independent healthcare employer for the Sandusky Bay region.
Firelands Health is the area’s largest and most comprehensive resource for quality medical care. We are “big enough to care for you, and small enough to care about you”. We are locally managed and governed as a not-for-profit healthcare facility, serving the counties of Erie, Ottawa, Sandusky, and Huron, covering a regional service area with over 300,000 residents. Our mission is to provide excellent healthcare, promote community wellness, and improve the lives we serve.
Attitude: We choose to be positive and inclusive every day.
We are committed to exceed the expectations of those we serve.
We will work passionately to make a difference.
coordinating from start to finish internal and external referrals for FPG providers to ensure good continuity of care; obtaining any necessary prior authorizations for visits or procedures related to referrals; training new employees on relevant portions of the referral process and navigating necessary insurance web sites; monitoring for accuracy of patient information, and monitoring for completion of the process; implementing special projects related to the referral and prior authorization process; verifying insurance coverage; obtaining pre-certifications or prior authorizations as needed. Assigned to administrative office but may need to assist in working at other practice sites
Interpersonal: Development and maintenance of effective relationship with medical and administrative staff, patients and families, co-workers and the public. Ability to communicate effectively in writing and verbally with medical and administrative staff, patients and families, co-workers and insurance companies. Skill in preparation and presentation of reports to NCPC management as requested. Ability to remain calm and poised in urgent situations.
Critical
Thinking: Skill in exercising initiative, judgment, problem solving, and decision making. Skill in analysis and interpretation of data, and preparation of reports. Skill in time management and organization. Ability to prioritize and meet deadlines to avoid crises management.
Knowledge: Organization policies, procedures, systems and objectives. Knowledgeable in medical office procedures and medical terminology with computer and cash handling experience. Governmental regulations and compliance requirements. Computer systems and applications.
High School graduate; vocational education or associates degree preferred; Clinical degree or medical ambulatory setting experience preferred.
Eligibility: All employees must be able to provide proof of their identity and their right to work in the United States. As a condition of employment, employee will have pre-employment tuberculin test, symptom survey, or chest x-ray. Employees can elect to have the Hepatitis vaccine or sign a waiver to decline due to prior vaccination.
Ability to work in a safe and efficient manner and maintain an accident free work place, including ability to demonstrate a working knowledge of emergency codes.
Ability to comply with OSHA regulations and CDC standard and transmission based precaution recommendations and to utilize proper personal protective equipment. Ability to comply with provisions of applicable S.D.S. forms.
Successful completion of a 90 day get-acquainted period.
A high school diploma is required, with vocational education or an associate degree preferred. Experience in a clinical setting and knowledge of medical office procedures and terminology are also preferred.
Market context
In Ohio, administration roles tied to human and social services often draw steady interest because employers look for candidates who can support daily operations while working with vulnerable populations. These positions are competitive when applicants already have SMD population experience, current First Aid, CPR, and de-escalation certifications, and a valid Ohio driver’s license. On this platform, the job requirements and benefits are AI-summarized from the original posting, helping you review the essentials faster before applying.
