Northeastern Center Inc·Auburn, Indiana
The facilitator provides 24/7/365 crisis intervention services via telephone, face-to-face, and telehealth interactions. They also act as a community liaison between the center and referral sources like hospitals and nursing homes.
The Emergency Solutions Case Facilitator operates as a team member under the supervision of the Emergency Solutions Team Manager.
Primary job duties include 24/7/365 on-call for crisis intervention services and acting as community liaison between Northeastern Center and referral sources. On call services include telephone, face-to-face, and telehealth interactions with clients. Follow-up action on previous emergency calls and maintaining positive working relationships with referral sources (hospitals, nursing homes, etc.) are other essential tasks.
A Bachelors Degree related to mental Health and lived experience is required.
Lived experience is defined as either a personal experience in their own recovery form mental health or substance use or direct experience supporting a loved one in their recovery journey. Certified Peer Support Professional Certification (Must be obtained within 90 days of hire).
must hold a state issued driver's license.
Full time, Second shift, M-F, 10a-6p; alternating on-call.
Salary based on experience.
Excellent benefits.
A Bachelor's degree in a mental health-related field and lived experience with mental health or substance use recovery are required. Candidates must hold a state driver's license and obtain a Certified Peer Support Professional Certification within 90 days of hire.
Market context
Indiana behavioral-health roles often see steady demand in schools, clinics, and community settings, especially for candidates with graduate training and an active associate-level license. These positions can be competitive because employers look for applicants who are already licensed in Indiana and are progressing toward full licensure. On this platform, the requirements and benefits are AI-summarized from the original job description, helping you review details faster; a practical next step is to confirm your license status and match your graduate field to the posting before applying.
Emergency Solutions Case Facilitator
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