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NC

Emergency Solutions Case Facilitator

Northeastern Center Inc·Auburn, Indiana

Full Time·On Site·0-2 yrs·Posted 3 days ago
Practice for this role

About the role

The facilitator provides 24/7/365 crisis intervention services via telephone, face-to-face, and telehealth interactions. They also act as a community liaison between the center and referral sources like hospitals and nursing homes.

The Emergency Solutions Case Facilitator operates as a team member under the supervision of the Emergency Solutions Team Manager.

Primary job duties include 24/7/365 on-call for crisis intervention services and acting as community liaison between Northeastern Center and referral sources. On call services include telephone, face-to-face, and telehealth interactions with clients. Follow-up action on previous emergency calls and maintaining positive working relationships with referral sources (hospitals, nursing homes, etc.) are other essential tasks.

A Bachelors Degree related to mental Health and lived experience is required.

Lived experience is defined as either a personal experience in their own recovery form mental health or substance use or direct experience supporting a loved one in their recovery journey.

Certified Peer Support Professional Certification (Must be obtained within 90 days of hire).

Must possess a valid state issued drivers license.

Second shift, Full time. 2p-10p M-F, alternating on-call.

Salary based on experience.

Excellent benefits.

EOE

Requirements

A bachelor's degree in mental health and lived experience with recovery are required. Candidates must obtain a Certified Peer Support Professional Certification within 90 days and possess a valid driver's license.

  • bachelor degree
  • professional certificate
  • Crisis Intervention
  • Community Liaison
  • Telehealth
  • Substance Use Recovery
  • Mental Health Support
  • Case Facilitation

Benefits

  • Excellent Benefits

Posting details

Employment type
Full Time
Work arrangement
On Site
Experience
0-2 yrs
Location
Auburn, Indiana
Posted
Jul 24, 2026
Application
Employer website
NC

Hiring organization

Northeastern Center Inc

Northeastern Center is a community mental health center located in northeastern Indiana, serving the counties of DeKalb, Noble, LaGrange, and Steuben since 1977. Our staff provides a full continuum of mental health and addictions services adults, children, and families. OUR...

Salary listed on 9 jobs
IndustryIndividual and Family Services
TypeNonprofit
Size201-500 employees
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Market context

Behavioral health roles in Indiana

Indiana behavioral-health roles often see steady demand in schools, clinics, and community settings, especially for candidates with graduate training and an active associate-level license. These positions can be competitive because employers look for applicants who are already licensed in Indiana and are progressing toward full licensure. On this platform, the requirements and benefits are AI-summarized from the original job description, helping you review details faster; a practical next step is to confirm your license status and match your graduate field to the posting before applying.

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