Services For The Underserved, Inc.·New York
The Wellness Coach provides case management and supportive counseling to help consumers access community services and maintain daily living skills. Responsibilities include developing individual support plans, conducting home visits, and coordinating with therapeutic support services.
The Wellness Coach will assist agency consumers with accessing needed community services (medical, psychological, substance abuse, vocational, food, clothing, etc.) through the development of a referral network, referral and follow up
Essential
DUTIES &
RESPONSIBILITIES: Provide case management to assigned caseload Develop and monitor individual support plans in collaboration with agency consumers Assist agency consumers with problem solving and crisis intervention Accompany agency consumers on medical, psychiatric, and public benefit appointments, as necessary Act as advocate for consumer as appropriate; encourage and support self-advocacy Identification of any problems in daily living skills; hands on assistance and/or referral in addressing problems in daily living skills Support Facilities Management staff in ensuring maintenance of apartment standards as outlined by S:US and OMH Supportive counseling to agency consumers as needed Regular home visits and hospital visits, as necessary Maintenance of a strong working relationship with all therapeutic support services to ensure the best quality of care Documentation of all services in compliance with agency standards Assist with moves with consumers and staff; also include lifting, packing and cleaning Work as a member of the social service team in the development of off-site recreation, socialization, educational and skill building activities with a view towards community inclusion and integration Liaison to community-based services and groups including civic, social service government, and business organizations Participate in ongoing individual and group supervision, team meetings, case conferences, division meetings and trainings Adhere to on call cell phone system to facilitate crisis intervention, emergencies and other situations that require immediate action Other duties as assigned
REQUIRED EDUCATION AND EXPERIENCE Bachelor’s Degree preferred, not required or 2 years of experience working with the behavioral health population Working knowledge of various computer programs including e-mail, Microsoft Word, Excel, PowerPoint and Windows Operating System PREFERRED QUALIFICATIONS & SKILLS Two years’ experience with individuals with mental illness, substance use issues and/or a history of homelessness preferred Experience in group work, tenant organization, case management, referral, and/or community outreach strongly preferred Experience in supportive housing setting strongly preferred Bilingual English/Spanish speaking preferred Company Overview S:US IS AN EQUAL OPPORTUNITY EMPLOYER Join a team of employees who care about the wellbeing of others. We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement. From health and wellness resources to generous PTO, professional development, and more, explore all that we offer on our Benefits Page and see how S:US invests in you. We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, age, sexual orientation, national origin, veteran status, or genetic information and including all other statuses protected by Federal, State and Local laws. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Leave Team at MyMedicalLeave@sus.org. ID 2026-18609 Work Location In Person
Market context
Behavioral health roles in New York are often in steady demand, especially for clinicians who can support diverse age groups and handle assessments or admissions. These positions can be competitive because employers commonly look for independent licensure, while also considering associate-level candidates with clear growth toward full licensure. Review the AI-summarized requirements and benefits here to save time, then confirm your licensure status and assessment experience before applying.
Case Manager
Wellness Coach
Peer Specialist