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Mobile Crisis Clinician

Vinfen·Lowell, Massachusetts

$78,700 - $85,567/yr·Full Time·On Site·2-5 yrs·Posted 12 days ago
Practice for this role

About the role

Provide comprehensive community-based emergency mental health and substance use disorder services to individuals and families in crisis. Coordinate with other behavioral health services to ensure continuity of care and perform psychiatric evaluations in various settings.

Overview The Mobile Crisis Intervention (MCI) Clinician will provide comprehensive community-based emergency mental health and substance use disorder services to individuals and families in crisis.

The Clinician will be available to provide interventions in the community (clients' homes, school, and other community based settings), or at the Community Behavioral Health Center (CBHC) site by client or family request.

The MCI Clinician is tasked with ensuring timely response to calls/requests for assessment and intervention and will coordinate with other CBHC services to ensure continuity of care and appropriate level of care/placement.

The MCI Clinician also Ensures a trauma-informed environment that promotes safety and recovery.

Provides psychiatric and substance use evaluation of individuals and families in crisis incommunity, clinic, and residential settings.

Provides crisis intervention services including crisis case management and short-term crisis counseling as follow-up from initial evaluation.

Maintains linkages with specific community services by providing documented caseconsultations and problem resolution.

Offers recommendations to clients regarding service options and support in accessing.

Performs warm hand offs to other services and care coordination entities.

Develops and maintains a thorough knowledge of managed care and health insurance systems; provide other clinicians with managed care information and resources pertinent to the crises being managed.

Maintains necessary documentation and records.

Actively participates in supervision and staff meetings.

Performs other duties as assigned.

Responsibilities: Job

Duties and Responsibilities

  • The essential job duties/responsibilities of the position include but are not limited to the information listed below:
  • Ensures a trauma-informed environment that promotes safety and recovery.
  • Provides psychiatric and substance use evaluation of individuals and families in crisis incommunity, clinic, and residential settings.
  • Provides crisis intervention services including crisis case management and short-term crisiscounseling as follow-up from initial evaluation.
  • Maintains linkages with specific community services by providing documented caseconsultations and problem resolution.
  • Offers recommendations to clients regarding service options and support in accessing.
  • Performs warm hand offs to other services and care coordination entities.
  • Develops and maintains a thorough knowledge of managed care and health insurance systems;provide other clinicians with managed care information and resources pertinent to the crisesbeing managed.
  • Maintains necessary documentation and records.
  • Actively participates in supervision and staff meetings.
  • Performs other duties as assigned. About Vinfen Why Vinfen? We are committed to you! We offer great training, great benefits, career growth and job security! Our comprehensive and generous benefits package includes: A fully funded, employer-sponsored retirement plan that requires no employee contribution as well as an employee-funded 403(b) plan First-rate Medical, Dental and Vision plans that are open all employees scheduled to work 30 hours per week or more. Plus, we offer a generous employer contribution toward the cost of medical insurance! Employer-paid Life, Accidental Death & Dismemberment and Long-Term Disability Insurance (no cost to you!) Employer-paid Short-Term Disability Insurance along with the option to purchase additional, voluntary, Short-Term disability insurance Flexible Spending Reimbursement Accounts (Health and Dependent care) Voluntary Term, Whole Life, Accident and Critical Care Insurance Generous paid time off (Employees scheduled to work 20 hours or more per week): 15 days of Vacation per year 11 Paid Holidays 10 Sick Days per year 3 Personal Days per year Educational Assistance and Remission Programs $500 Employee Referral Bonus with no annual cap! Other generous benefits including discounted YMCA memberships, access to discounted movie tickets and more! About Us: Established in 1977, Vinfen is a nonprofit, health and human services organization and a leading provider of community-based services to individuals with mental health conditions, intellectual and developmental disabilities, brain injuries, and behavioral health challenges. Our services and advocacy promote the recovery, resiliency, habilitation, and self-determination of the people we serve. Vinfen's 3,500 dedicated employees are experienced, highly-trained professionals who provide a full range of supportive living, health, educational, and clinical services in over 550 sites throughout Massachusetts and Connecticut. For more information about Vinfen, please visit www.vinfen.org/careers. My Job. My Community. My Vinfen. Vinfen is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Qualifications

  • A Master's Degree and at least 2 years' experience in human services, preferably working in a behavioral health (mental health and/or substance use) community-based outpatient or an acute or diversionary behavioral health setting. LCSW, LICSW, or LMHC in state of service preferred, but not required. Must have working knowledge of current version of the American Psychiatric Association's Diagnostic and Statistical Manual of Mental Disorders. Must possess excellent intake, interviewing and assessment skills. Ability to develop and maintain satisfactory working relationships with employees and providers. Superb interpersonal skills, enthusiasm, and commitment to clients. Ability to thrive in a fast-paced, team-oriented environment that is benefitted by the independent successes of all staff members. Excellent written and verbal communication skills and ability to develop effective documentation. Demonstrated understanding of and competence in serving culturally, ethnically, and socially diverse populations. Understanding of social determinants of health and commitment to crisis intervention in the context of whole-person care. A valid driver's license must be presented at the time of employment. Incumbents must be at least 21 years of age, have maintained a valid US driver's license for at least 6 months and have access to an insured, reliable vehicle. Must be able to complete necessary trainings within defined timelines upon hire including CPR, First Aid, and CPSS training. Must be able to successfully pass a multistate CORI, SORI, reference check, employment verification, education and credentialing background check. Knowledge and Skills:
  • Must have working knowledge of current version of the American Psychiatric Association's Diagnostic and Statistical Manual of Mental Disorders.
  • Must possess excellent intake, interviewing and assessment skills.
  • Ability to develop and maintain satisfactory working relationships with employees and providers.
  • Superb interpersonal skills, enthusiasm, and commitment to clients.
  • Ability to thrive in a fast-paced, team-oriented environment that is benefitted by the independent successes of all staff members.
  • Excellent written and verbal communication skills and ability to develop effective documentation.
  • Demonstrated understanding of and competence in serving culturally, ethnically, and socially diverse populations.
  • Understanding of social determinants of health and commitment to crisis intervention in the context of whole-person care. Typical Requirements:
  • A Master’s Degree and at least 2 years’ experience in human services, preferably working in a behavioral health (mental health and/or substance use) community-based outpatient or an acute or diversionary behavioral health setting.

Requirements

Requires a Master's degree in social work or mental health counseling and at least 2 years of experience in human services. Must possess a valid driver's license, reliable vehicle, and be able to obtain CPR, First Aid, and CPSS certifications.

  • postgraduate degree
  • Case Management
  • Patient Advocacy
  • Interpersonal Communication
  • Crisis Intervention
  • Trauma-Informed Care
  • Care Coordination
  • Cultural Competence
  • Clinical Documentation
  • Mental Health Counseling
  • Psychiatric Evaluation
  • Substance Use Evaluation
  • Intake and Assessment

Benefits

  • Accident Insurance
  • Dental Insurance
  • Life Insurance
  • Paid Holidays
  • Vision Insurance
  • Long-Term Disability Insurance
  • Educational Assistance
  • Medical Insurance
  • Short-Term Disability Insurance
  • Paid Vacation
  • Retirement Plan
  • Personal Days
  • Accidental Death & Dismemberment Insurance
  • 403(b) Plan
  • Flexible Spending Reimbursement Accounts
  • Sick Days
  • Employee Referral Bonus
  • Discounted YMCA Memberships
  • Discounted Movie Tickets
  • Whole Life Insurance
  • Critical Care Insurance
  • Voluntary Term Life Insurance

Posting details

Employment type
Full Time
Work arrangement
On Site
Experience
2-5 yrs
Salary
$78,700 - $85,567/yr
Location
Lowell, Massachusetts
Posted
Jul 16, 2026
Closes
Jul 16, 2027
Application
Employer website
VI

Hiring organization

Vinfen

Vinfen is one of the most dynamic and innovative health and human services organizations in the country. With over 200 locations in Massachusetts and Connecticut, we are a premier provider of comprehensive services for adolescents and adults with disabilities or life challenges....

Salary listed on 299 jobs
IndustryMental Health Care
TypeNonprofit
Size1,001-5,000 employees
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  • LCSW, LICSW, or LMHC in state of service preferred, but not required. Preferred /Required Education: Master's Degree in social work, mental health counseling, or another related field required. Driving Requirements: Driving is a requirement for this position using either a Vinfen van or personal vehicle. If using a personal vehicle, you must possess and maintain adequate insurance as well as maintain a safe driving record which is subject to annual checks. A valid driver's license must be presented at the time of employment. Incumbents must be at least 21 years of age, have maintained a valid US driver's license for at least one year, and must be able to pass a driver's screening background check. Physical Effort: Ability to stand, walk, bend, kneel, stoop, crouch, crawl, climb as this is a very physically active position. Must be able to lift at least 25 pounds using proper lifting techniques or the use of a two-person lift. Ability to operate a computer and other office equipment such as a calculator, copier, and printer. Ability to sit, reach, climb stairs, and maneuver through narrow spaces or hallways. Ability to assist clients with tasks of daily living. Ability to speak, hear, and communicate with clients, staff, and external representatives. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Required Certifications: CPR is required within two weeks of hire.First Aid is required within two weeks of hire.CPSS is required within six months of hire.VBH NET required. Pay Range USD $78,699.50 - USD $85,567.00 /Yr.
  • Market context

    Behavioral health roles remain active in Massachusetts

    In Massachusetts, behavioral health employers often look for licensed or license-eligible clinicians with experience supporting at-risk youth and families, so demand tends to stay steady for candidates who can work across settings and age groups. These roles can be competitive because employers usually want a master’s degree, a clear licensure path, and practical experience; review the summarized requirements and benefits here, which are AI-summarized from the original job description to save research time, then confirm your licensure status and tailor your application to youth and family work.

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