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SM

Hospice Operations Coordinator

Stella Maris·Lutherville, Maryland

Full Time·On Site·2-5 yrs·Posted 11 days ago
Practice for this role

About the role

The coordinator manages scheduling for aide visits across Home Care and Hospice services while handling billing and payroll processes. They are also responsible for maintaining medical records, processing physician orders, and coordinating bereavement mailings.

Summary

Stella Maris is hiring a Hospice Operations Coordaintor to support the Hospice and Home Hospice department with scheduling all aide visits for Home Care, Home Hospice, and Personal Care Services. Processes billing, and payroll. Hospice Operations Coordinator Full-Time, Monday - Friday 8am-430pm Check out some of our benefits offered: Paid time off (PTO) & company paid holidays Tuition reimbursement 403(B) retirement plan with generous company match and “Catch Up” provision Competitive health, prescription, vision and dental benefits Discounts on auto & home insurance and Verizon plans Pet Wellness coverage, legal assistance and identity protection Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program Perks at Work - savings on favorite brands, travel, tickets, dining and more!

Responsibilities

  • Schedules all Aide visits and communicates schedule to staff and clients.
  • Communicates changes in schedule to clients and staff.
  • Schedules employees to meet the service needs of the clients.
  • Maintains the itineraries/schedules and notes on each client.
  • Reviews itineraries and schedules with employees to ensure accuracy.
  • Participates in orientation of new staff Performs clerical duties that include but are not limited to answering telephones, ordering supplies, faxing, copying, and filing.
  • Maintains a neat and organized work environment.
  • Maintains all files to ensure adequate supply of forms are available.
  • Maintains bulletin boards for timely and accurate information.
  • Completes death certificates for signature by MD/CRNP.
  • Tracks all CTI’s for the initial timely completion for signature and tracks all recertification periods for timely signature.
  • Completes an accurate Team List and sign-in sheet for weekly Team Meetings.
  • Disassembles all discharged medical records and places in closed chart order.
  • Files all closed medical records in alphabetical order.
  • Tracks and boxes closed medical records on a monthly basis and maintains an accurate closed patient list.
  • Identifies destroy date on each box.
  • Retrieves closed medical records as needed.
  • Forwards all requests for medical records to appropriate agency for approval.
  • Medical records not released until approval received.
  • Enters physician orders and requested information into the system in order to update patient records.
  • Flags medical records for signature by the MD/CRNP and ensures signatures are timely and complete.
  • Processes and coordinates orders for signature and ensures compliance.
  • Enters repair orders and follows up to ensure completion.
  • Uploads all pertinent documents to the electronic medical record.
  • Coordinates and processes monthly bereavement mailings.
  • Completes intake for bereavement clients.

Requirements: High School Diploma or Equivalent Minimum three (3) years of experience Associate's Degree preferred

Min

USD $20.55/Hr.

Max

USD $30.85/Hr.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Prescription insurance
  • Tuition reimbursement
  • Employee assistance program
  • Paid time off (PTO)
  • Legal assistance
  • Mental health resources
  • Company paid holidays
  • Identity protection
  • Auto and home insurance discounts
  • Verizon plan discounts
  • Pet wellness coverage
  • Perks at work discounts
  • 403(B) retirement plan with company match

Posting details

Employment type
Full Time
Work arrangement
On Site
Experience
2-5 yrs
Location
Lutherville, Maryland
Posted
Jul 16, 2026
Closes
Aug 16, 2026
Application
Employer website
SM

Hiring organization

Stella Maris

Stella Maris is a nonprofit, long-term care facility, sponsored by the Sisters of Mercy as an affiliate of Mercy Health Services. For more than 60 years, Stella Maris has offered a comprehensive range of health and residential services for the care of the elderly from retirement...

IndustryHospitals and Health Care
TypeNonprofit
Size501-1,000 employees
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Market context

Maryland medical office admin roles stay steady

In Maryland, medical office administration roles are typically supported by steady demand from clinics, practices, and outpatient settings that need reliable front-office and billing support. These roles are competitive because employers often look for candidates with medical terminology knowledge, basic billing and coding skills, and comfort with standard office software. Review the AI-summarized requirements and benefits on this platform to save research time, then tailor your application to show one year of medical office experience and any billing or software tools you’ve used.

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