WakeMed Health & Hospitals·Knightdale, North Carolina
The technician is responsible for collecting and processing laboratory specimens across all age populations while ensuring proper patient identification. They manage laboratory workflow, perform equipment maintenance, and deliver specimens to appropriate sections within required timeframes.
The Clinical Services Technician collects specimens on all age populations as assigned with minimal patient impact and/or responsible for the processing and allocation of laboratory specimens and orders from all sources.
Responsible for verification of proper patient/specimen identification, appropriateness of specimen and accompanying orders.
Organizes laboratory workflow and appropriately prioritizes processing and distribution of specimens.
Utilizes requisite equipment, instruments, and computer systems to test request, accession, correctly label and deliver specimens to appropriate laboratory sections within acceptable time frames.
Performs specified procedures within scope of established testing methods and responsibilities.
Performs and appropriately documents routine maintenance and quality control procedures on specified equipment and troubleshoots as needed.
Demonstrates service excellence by acknowledging customers in a friendly and professional manner, actively listening, responding with empathy, and showing pride in appearance and behavior.
Updates knowledge, skills and applies appropriately.
Maintains age-specific and other required competencies as needed.
Works both independently and as part of a team with general supervision and/or periodic review by supervisory staff.
Performs other duties as assigned.
Department Description
Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org. EOE
A high school diploma or equivalent is required for this position. No prior professional experience or specific licensure is explicitly required.
Market context
In North Carolina, allied health laboratory roles typically see steady demand in hospitals, reference labs, and health systems that need certified staff for routine and specialized testing. These positions are competitive because employers often look for a bachelor’s degree, MT ASCP certification, and substantial clinical lab experience, with prior Medical Technologist experience preferred. Review the AI-summarized requirements and benefits here to save research time, then confirm your certification and experience match before applying.
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