Metropolitan Family Services·Westmont, Illinois
Provide direct crisis intervention, safety planning, and emotional support to survivors of domestic abuse and their children. Develop service plans and collaborate with community resources to ensure comprehensive care for clients.
If asked to describe the culture at Metropolitan Family Services, we could do that in one word. COMMUNITY! Reflected in both our internal culture as well as through the services we provide, community is at the heart of all we do.
Metropolitan Family Services (MFS) empowers families to learn, to earn, to heal, to thrive. Part mentor, part motivator, part advocate, since 1857, Metropolitan Family Services has been the engine of change that empowers families to reach their greatest potential and positively impact their communities. Are you looking to have an impact on more than just a company’s bottom line? Then we’d love to hear from you!
The average starting salary for this position will fall in the range of $44,000 to $48,000 annually. Where candidates fall in this range will be based on skill and experience level.
$1,000 Sign-On Bonus for first time employees with MFS! ($500 on the first paycheck and $500 after one year of employment)
Provides direct services to survivors of domestic abuse and/or their children, including crisis intervention, safety planning, emotional support, advocacy, life skills development, parenting support, information, and/or referrals. Direct services provided to clients may be in-person, virtual, or by phone and may be conducted in individual, group, family, or communal settings.
Assesses and effectively responds to the needs of survivors seeking supportive services using short-term, strengths-based interventions.
In partnership with the client, develops and regularly reviews a service plan that describes the client’s goals while receiving services and tracks their progress in the achievement of those goals.
Develops and maintains a strong working knowledge of MFS programs and community-based resources. May facilitate linkages with services both within MFS and in the community.
Administers any required assessments and outcome tools at their designated intervals.
Attends any mandatory group supervision and program/agency meetings.
Participates in a team-oriented approach by collaborating with departmental staff and other programs to provide comprehensive services for clients.
Completes paperwork in a timely manner, including case notes and other documentation needed for a client’s file.
Works within contract, grant, and program expectations, including meeting timelines and reporting requirements.
Remains cognizant of current developments in the field of domestic violence. Attends appropriate workshops, conferences, etc. to enhance professional development and understanding of issues in the field.
Establishes and maintains contact with local agencies, organizations, and partnering sites as appropriate; effectively and professionally represents Metropolitan Family Services and the domestic violence program in the community.
Provides services in accordance with the Illinois Certified Domestic Violence Professionals’ code of ethics.
Other duties specific to the needs of the particular site or program where this position is based.
• Satisfactorily pass all relevant screenings and criminal background checks.
• Driving not required. Travel to different sites required.
Metropolitan Family Services puts our people first with a top-of-the-line benefits package. Find out more by clicking here [https://www.metrofamily.org/careers/benefits/]!
Medical Coverage, Dental Coverage, and Vision Coverage.
Metropolitan Family Services contributions of $2,000 to individual, and $4,000 to family, HSA accounts, pro-rated to your benefits start date.
FREE General Medicine and Behavioral Health Teladoc services provided to all team members.
Ascensus 401K plan services with a 4% employer match, vested at 100% on day one of eligibility.
And so much more! Make sure you click here [https://www.metrofamily.org/careers/benefits/] to see the full suite of benefits offered!
Metropolitan is Illinois' first comprehensive human services agency and reaches more than 122,970 individuals and families in Chicago, Evanston/Skokie, the southwest suburbs, and DuPage County with services promoting education, economic stability, emotional wellness, and empowerment.
Market context
Behavioral health positions in Illinois often draw steady interest because employers look for licensed or graduate-prepared candidates who can work in clinical, community, or care-coordination settings. This role is competitive because the required background is specific—either a master’s degree in a human services field or an active Illinois RN license, with behavioral health experience preferred. Review the AI-summarized requirements and benefits here to save research time, then confirm your licensure, degree, and setting experience before applying.
