Caseworker 2 - 1690
CENTRAL COUNTIES CENTER FOR MENTAL·Killeen, Texas
CENTRAL COUNTIES CENTER FOR MENTAL·Killeen, Texas
Performs journey-level casework by serving as a liaison between clients, families, and community resources to facilitate rehabilitative treatment. Responsibilities include conducting interviews, developing person-centered recovery plans, and providing psychosocial skills training.
$22.33/hr Maximum Starting Hourly Rate - Dependent on Qualifications Benefits Health Dental Vision Life Insurance Generous Paid Time Off - 9.23 hrs per pay period 10 Observed Company Paid Holidays 8 Hours Annual Volunteer Time Off Retirement Plan w/ 6% Employer Contribution Employee Assistance Program GENERAL DESCRIPTION Performs moderately complex (journey-level) case work. Work involves serving as a liaison between clients and their families in obtaining assistance and rehabilitative treatment. Works under general supervision with limited latitude for the use of initiative and independent judgment. ESSENTIAL DUTIES AND RESPONSIBILITIES Interviews clients, their families, law enforcement officials, schools, and health and social welfare institutions to obtain client background information. Identifies the psychosocial, economic, and physical needs of clients. Assesses clients’ support systems and available community resources, schools, and facilities. Provides case management services in the process of client admission, discharge, or furlough. Counsels clients and their families and coordinates placements of clients with community facilities and schools. Provides Psychosocial rehabilitation skills training, skills training under IMR model medication training and support, crisis intervention services, supported Housing and Supported employment and other related services to individuals, families, and others as appropriate. Serves as liaison between clients and their families, state and judicial systems, and facility or treatment providers. Document case records, assessments, person centered recovery plans and progress notes according to Center requirements and Texas Administrative Codes. Employees will maintain complete and accurate consumer medical records and keep all such information confidential. Assists with developing individual treatment plans, and in monitoring the observance of clients’ rights. May participate in individual, group, or family therapy sessions. May participate as an active member of an interdisciplinary team. Meets and maintains all minimum service requirements according to Center requirements, Resilience Disease Management Design and Texas Administrative Codes Maintains department productivity, contract outcome, and documentation requirements. Participates in training and time studies for Medicaid Administrative Claiming (MAC). Performs related work as assigned. Demonstrate high ethical standards, trustworthiness, and personal integrity. Regular attendance, dependability, and promptness are required for the 8-5 work day or agreed upon hours 100% of the time, to ensure consistency and completeness of program’s processes. Professional Development - Successfully complete training required to maintain skill competency and cross training to ensure consistency across program procedures. Complete continuing education as required by professional standards and the Center. Frequent daily driving within the catchment area is required. GENERAL QUALIFICATIONS Experience/Education/Licensing/Certification Experience in a field relating to the agency program. Graduation from an accredited four-year college or university with a major course work in a field relevant to the assignment. Experience and education may not be substituted for one another. Knowledge/Skills/Abilities Central Counties Services incorporates principles of trauma-informed care, which includes cultural sensitivity, in all areas of service delivery. All job descriptions include the responsibility to learn about and implement trauma-informed practices within the scope of work for the position. Knowledge of mental illness and emotional components of physical illness; of rehabilitation methods; of casework principles; of community resources; and of the principles, methods, techniques, and practices of social work. Ability to assess client needs, to coordinate client services, and to work well with others. Ability to proficiently utilize computer programs, e.g., Microsoft Word and Excel. Ability to effectively handle potentially aggressive behavior in a positive manner. Must be able to read and interpret documents and data. Ability to understand written and oral communication. Ability to utilize technology to accomplish assigned tasks. Work behavior must be compatible with Center Value Statement and Policies and Procedures Manual. Attends all staff meetings as directed. May serves on work committees as assigned. Ability to see, hear and talk effectively within job requirements. Ability to stand, sit and walk for extended periods. General Competencies Critical Evaluation. Communication. Consultation. Thoroughness/Attention to Detail. Time Management. Excellent interpersonal skills. Able to exhibit a high level of confidentiality. Excellent organizational skills. Must be able to identify and resolve problems in a timely manner. Must be able to gather and analyze information. Ethical Conduct. Relationship Skills Ability to communicate effectively, both verbally and in writing. Ability to perform tasks effectively and efficiently. Ability to plan and schedule work and implement directives without constant supervision. Ability to present a professional appearance and conduct when representing the Center. Ability to work cooperatively and productively with supervisor, individuals, co-workers, and groups of persons at all levels of activity, contributing to a strong spirit of teamwork. Ability to establish and maintain effective working relationships with staff, other agencies and the general public using tact, courtesy and good judgment. Travel May require travel on rare occasions. (i.e. to other Center locations) Additional Requirements Must have and maintain a valid drivers’ license with an acceptable driving record. Regular attendance and reliability is critical to business operations. Other Duties This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. WORK ENVIRONMENT AND FUNCTIONAL REQUIREMENTS This position requires the ability to: Sit, stand, and walk for extended periods of time. See, hear, and communicate effectively to perform job duties. Use a computer, telephone, and standard office equipment for prolonged periods. Perform repetitive tasks such as typing, filing, and data entry. Lift and/or move up to 15 pounds. Interact frequently with consumers, staff, and the public in a professional and customer focused manner. Respond appropriately to challenging or unpredictable situations, including safely de-escalating and managing interactions with individuals who may exhibit verbally or physically escalated behavior, in accordance with training and Center policies. Ability to perform the essential functions of the position safely and effectively, including maintaining professionalism, sound judgment, appropriate interpersonal interactions, concentration, and the ability to respond appropriately in stressful or crisis situations, with or without reasonable accommodation. Work in an environment with frequent interruptions and changing priorities. Perform the essential functions of the position, with or without reasonable accommodation, in accordance with the Americans with Disabilities Act (ADA). AT-WILL EMPLOYMENT STATEMENT Employment with Central Counties Services is at-will. This means that either the employee or the Center may terminate the employment relationship at any time, with or without notice, and with or without cause, subject to applicable law. Nothing in this job description or any other policy, procedure, or communication should be construed as creating a contract of employment or altering the at-will nature of employment. EQUAL OPPORTUNITY EMPLOYER Central Counties Services is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity Employer, making decisions without regard to race, color, ethnicity, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran status, genetic information, or any other characteristic protected by state or federal law. Qualifications
Requires a bachelor's degree from an accredited college in a relevant field and experience in a related agency program. Must possess a valid driver's license and the ability to implement trauma-informed care practices.
Market context
In Texas, caseworker positions like this are often driven by ongoing needs in child welfare, behavioral health, and community services. Competition can be strong because employers typically look for a relevant bachelor’s degree, related agency experience, a valid driver’s license, and the ability to use trauma-informed care practices. Review the AI-summarized requirements and benefits here to quickly compare fit, then tailor your application to show direct service experience and case documentation skills.
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