Phlebotomist, Ambulatory
WakeMed Health & Hospitals·Wake Forest, North Carolina
WakeMed Health & Hospitals·Wake Forest, North Carolina
The Phlebotomist is responsible for collecting, processing, and allocating pathology specimens while ensuring proper patient identification and specimen integrity. They also perform point-of-care testing and manage patient wait times through professional communication.
The Clinical Services Technician collects pathology specimens at free standing Ambulatory Care Centers.
Responsible for the registration, processing, and allocation of laboratory specimens and orders from all sources.
Responsible for verification of proper patient/specimen identification, appropriateness of specimen and accompanying orders.
Organizes laboratory workflow and appropriately prioritizes processing and preparation of specimens for transport.
Maintains a clean and orderly work environment, proper PAR levels of supplies, while remaining fiscally responsible to the organization.
Utilizes requisite equipment, instruments and computer systems to test request, accession, correctly label and package specimens to ensure specimen integrity for delivery via courier to appropriate laboratory facility.
Performs specified procedures within scope of established testing methods and responsibilities.
Performs POCT and appropriately documents routine maintenance and quality control procedures on specified equipment and trouble shoots as needed.
Manages patient wait times and expectation utilizing available computer systems and clear communication.
Demonstrates service excellence by acknowledging customers in a friendly and professional manner, actively listening, responding with empathy, and showing pride in appearance and behavior.
Updates knowledge, skills and applies appropriately.
Maintains age-specific and other required competencies as needed.
Works both independently and as part of a team with general and /or periodic review by supervisory staff.
Performs other duties as assigned.
Department Description
Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org. EOE
1 Year Clinical - Phlebotomist Preferred
A high school diploma and phlebotomy licensure are preferred. One year of clinical experience as a phlebotomist is also preferred.
Market context
Ambulatory phlebotomist roles in North Carolina are typically tied to outpatient clinics, physician offices, and health systems that need reliable specimen collection and patient-facing support. These jobs are competitive because employers often prefer candidates with phlebotomy licensure and prior clinical experience, and this platform’s AI-summarized job requirements and benefits can help you review the original posting faster. If you are applying, confirm your licensure status and highlight any one-year clinical phlebotomy experience on your resume.