Kettering Health·Troy, Ohio
The Registered Nurse provides nursing care to patients using the nursing process in collaboration with other healthcare providers. They act as patient advocates and participate in performance and practice improvement activities.
Job Details Patient Access | Troy | Part-time | Third Shift Responsibilities & Requirements Patient Registration I position’s major duties include, but are not limited to the following: Registering patients while demonstrating strong guest relations and exceptional customer service and effective communication. Reviewing all scheduled outpatient visits prior to service to ensure that all patients have been screened for discounts Ensuring that payer sources and payment arrangements and options have been discussed Assist patients with the completion of Financial Assistance Forms, HCAP Application and Medicaid Applications (if applicable) Review an account for quality and confirmation and can demonstrate the ability to update all aspects of a patient account Demonstrate knowledge of all compliance or legally required registration forms, consents, literature and documents
Previous registration or scheduling experience strongly preferred Excellent written and oral communication skills Meets Pre-Screening Protocol and testing for proficiencies in computer skills, phone skills, and customer service knowledge Demonstrated competency in working in teams and ability to effectively communicate with all levels Ability to learn site specific patient processing software. Computer literate and very strong with Microsoft Office Suite. Ability to function in high paced often stressful environment and/or circumstances while maintaining a respectful, caring and professional manner Flexible schedule to fit staffing needs.
High school diploma required One or more years of medical office or customer service experience required Overview Kettering Health is a not-for-profit system of 14 medical centers and more than 120 outpatient facilities serving southwest Ohio. Our mission is to live God’s love by promoting and restoring health. Our commitment to our patients is to help individuals be their best. With that context, safety is our top priority. We provide an integrated system of healthcare experts committed to providing exceptional care.
Applicants must be licensed as a Registered Nurse in Ohio and be a graduate of an accredited school of nursing. BLS certification is required, with ACLS, NRP, and PALS determined by the unit's scope of practice.
Market context
In Ohio, nursing roles like LPN positions are typically supported by steady demand across clinics, long-term care, and other care settings. Competition often centers on active state licensure, relevant bedside experience, and readiness to work within team-based care environments. Review the AI-summarized requirements and benefits here to save time, then confirm your LPN credential and tailor your application to the settings where you have the strongest experience.
