UPMC·Erie, Pennsylvania
Provide 24/7 crisis intervention services including assessments, counseling, and de-escalation via phone, mobile response, and walk-in visits. Coordinate referrals and maintain accurate clinical documentation to promote stability for individuals in crisis.
UPMC Western Behavioral Health at Safe Harbor is excited to welcome a passionate and driven Crisis Clinician I to our Crisis Intervention team!
Our Crisis Intervention team is a close-knit group that provides 24/7 crisis services through phone support, mobile response, and walk-in assessments.
Under the guidance of the Crisis Clinician Supervisor, you'll offer compassionate care to individuals of all ages facing self-identified crises.
Responsibilities include crisis counseling, de-escalation, clinical assessment, coordination of services and meeting with clients within our community.
This is an evening shift position, 2pm-12am, four days per week.
Schedule is built on a six-week rotation.
Some weekends and holidays will be required.
The dress code is business casual, and parking is provided on site at no cost.
While crisis work is challenging, it’s deeply rewarding—and our team-building committee promotes staff wellness, connection, and a positive work culture.
Our Total Rewards Program goes beyond healthcare, providing comprehensive benefits to support your overall well-being.
To further invest in your future, we are excited to offer a sign-on bonus of up to $5,000!
If you’re passionate about making a real, tangible difference in the lives of those in our community, we warmly invite you to apply today!
Provide crisis services in community and office settings, including assessments, counseling, and crisis planning. Manage crisis situations independently using positive approaches and motivational interviewing techniques. Complete consumer and family crisis assessments (face-to-face and by phone) and provide follow-up via phone or mobile visits. Support consumers by promoting stability, coordinating referrals, and negotiating appropriate services. Maintain accurate documentation, complete required paperwork, and navigate insurance processes and authorizations.
Automotive Insurance Cardiopulmonary Resuscitation (CPR) Comprehensive Crisis Management (CCMC) Driver's License Act 31 Child Abuse Reporting with renewal Act 33 with renewal Act 34 with renewal Act 73 FBI Clearance with renewal
UPMC is an Equal Opportunity Employer/Disability/Veteran
Requires a Bachelor's degree in Psychology, Counseling, or Social Work with one year of experience, or a Master's degree in those fields. Must possess a valid driver's license and various clearances including CPR and FBI background checks.
Market context
Behavioral health employers in Pennsylvania often seek candidates with direct patient care experience, and roles can be more competitive when applicants also bring phlebotomy certification or experience in crisis, detox, or acute psychiatric settings. This posting requires a high school diploma or GED plus at least one year of patient care experience, and the listed requirements and benefits are AI-summarized from the original job description to save you research time. If you’re considering applying, review whether your experience matches the setting and be ready to highlight any behavioral-health or phlebotomy background.