Catholic Charities of the Archdiocese of St Paul and Minneapolis·Saint Paul, Minnesota
Provide direct case management to adults with serious mental illness and housing instability to help them achieve long-term stability. This includes developing individualized service plans, coordinating community resources, and advocating for client access to essential benefits.
Are you passionate about creating opportunities for people to thrive?
Catholic Charities is the place for you!
The mission of Catholic Charities Twin Cities is to serve those most in need and to advocate for justice in the community. Our programs for children, families, and adults serve more than 25,000 people every year. As the need for our services grows, Catholic Charities continues to adapt and respond with strategies that prevent poverty, meet basic needs in times of crisis, and create pathways to greater stability.
Join a mission-driven organization that pairs compassion with accountability and hope with action. At Catholic Charities, you’ll be part of a supportive team dedicated to creating opportunity and advocating for justice. We invest in our employees through training, mentorship, and opportunities for professional growth.
$25 - 28.00/hour
This position serves as a Float Case Manager and is assigned to the program site(s) with the greatest operational need. Assignments may vary and may change based on staffing, program demands, and client needs.
This position provides direct case management to adults with serious mental illness and co-occurring conditions who are experiencing homelessness or housing instability. The Float Case Manager II works alongside clients to assess needs, develop individualized service plans, access resources, and strengthen skills for long-term stability. They serve as both advocate and connector - helping clients navigate complex systems of care while promoting dignity, safety, and independence. The role collaborates closely with internal teams and community partners to ensure clients receive consistent, trauma-informed support.
1.
Completes assessments, prepares, evaluates, and maintains individualized service plans that meet client needs using both Catholic Charities and community resources.
2.
Supports and advocates on behalf of clients to obtain services, benefits, and supports — assisting with documentation and applications as needed.
3.
Coordinates referrals and partnerships with community providers to ensure comprehensive care.
4.
Maintains accurate case documentation and records, meeting all agency, funder, and licensure requirements.
5.
Provides education and resource information to clients, volunteers, and community partners.
6.
Collaborates closely with supervisors and team members for consultation, coordination, and case planning.
7.
May transport clients to appointments or community resources when appropriate.
8.
Engages community systems for linkage, referral, crisis management, and follow-up.
9.
Provides assessment, education, and case management services to a complex, often long-term caseload, which may include in-home visits.
10.
Advocates for clients to promote stability, safety, and equitable access to resources.
11.
Performs other duties as assigned.
Job classification: Regular; Full Time; Hourly; Non-Exempt
Yes: Operating specialized machinery (additional assessment may be required)
No: Walking or standing > 2 hours/shift
No: Lifting up to 25lbs without assistance
Yes: Lifting up to 50lbs without assistance
No: Physically restraining clients
Catholic Charities is an equal opportunity employer.
Updated: 5/24/2024.
Please note this job description is not designed to cover or contain a comprehensive listing of all functions that are required of the employee for this job.
Market context
Case Manager II roles in Minnesota are often tied to ongoing demand in community health, housing, and human services settings, especially where support for diverse, low-income, or homeless populations is needed. Competition can be strong because employers usually look for a bachelor’s degree in human services or equivalent experience, plus a valid driver’s license and direct field experience. Review the AI-summarized requirements and benefits here to save time, then tailor your application to show matching client-facing experience and mobility.
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