Intensive Support Coordinator (ISC)
Benchmark Human Services·Gainesville, Georgia
Benchmark Human Services·Gainesville, Georgia
Provide resources and support to individuals with intellectual and developmental disabilities to promote independence and community inclusion. Coordinate care plans and advocate for services while maintaining detailed case records and collaborating with interdisciplinary teams.
Description If you’re looking for a rewarding job helping people with disabilities become more independent and involved in their community, Benchmark Human Services is seeking an Intensive Support Coordinator. We provide thorough training, great challenges, and even greater fulfillment as you help individuals reach their maximum potential.
In 2025, Benchmark Human Services celebrates 65 Years of Stories!
Since 1960, Benchmark has been empowering marginalized populations to see their potential.
We are committed to realizing the full potential of EVERYONE – those we serve, our partners and vendors, and our employees, who bring our mission to life each day.
We actively strive to be a workplace that honors the unique experiences of our employees.
Benchmark believes we are stronger, better, more effective in our pursuits when we are diverse; when we are equitable; and when we create space for everyone to be their authentic selves.
Provide resources and support to individuals with intellectual and developmental disabilities, their families and guardians in order for the individual to be included in society, live as independently as possible and function at their maximum potential.
Very competitive salary Opportunities for career advancement Flexible schedule Medical, dental and vision insurance 401K with employer match Tuition reimbursement Paid time off and sick time Employee referral bonuses Potential annual bonus on top of salary. Job Responsibilities: Follow all policies and procedures set forth by the company, Georgia Department of Community Health and Home and Community Based Services (HCBS) rules Perform evaluations and assessments to meet the needs of individuals served Assist individuals served with applying for financial assistance, residential planning, vocational, recreational and educational desires, healthcare, in home supports, day services, legal, nutrition, transportation, social and other related services and resources. Advocate for services that will support the individual’s success Maintain all case records Prepare, update and monitor Care Path Plans Provide support to individuals so they can participate in and direct the person centered plan development process Coordinate meetings with individual, families and guardians, and members of the interdisciplinary team as required Establish and maintain positive relationships with individual, families, guardians, state officials and team members Record work and billing time in accordance with company policies Track, monitor and enter specified data points Report any suspected abuse, neglect or exploitation immediately to supervisor or department head Other duties as assigned
Bachelor degree in human services, social work, sociology, psychology Hold a valid driver’s license Maintain auto insurance Minimum of 2 years working in a similar position Travel up to 75% Knowledge and Abilities: Fundamental understanding of the state’s case management system Fundamental understanding of the state’s waiver programs Must be able to work collaboratively while meeting individual performance goals Must be able to verbally and non – verbally communicate with a broad audience of stakeholders Ability and skill to use technology tools in the daily performance of duties Understanding of HCBS rules, person-centered planning and other related best practice methods Contact Information: Please apply online at BenchmarkHS.com and select the Careers tab Phone: 478-451-0557 Website: benchmarkhs.com EEO and Affirmative Action Employer Veterans, Women and Individuals with Disabilities encouraged to apply.
Benchmark has provided services for 65 years. Learn more about our 65th anniversary celebration: 65 Years of Stories.
Market context
In Georgia, Intensive Support Coordinator roles are typically in demand at agencies serving clients with complex behavioral or developmental needs, where coordination and documentation are central to daily work. These positions can be competitive because employers often look for a related bachelor’s degree, at least 2 years of similar experience, and the ability to travel frequently with a valid driver’s license and auto insurance. Review the AI-summarized requirements and benefits here to save research time, then confirm your travel availability and prepare examples of case coordination before applying.